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Support Organizational Skills Software Active Directory Management Administrator
 
Requirement id 150485
Job title Administrator
Job location in Raleigh, NC
Skills required Support, Technical And Non-Technical Personnel, Windows Operating System Support, Organizational Skills Software Active Di
Open Date 14-Nov-2024
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Administrator: Support, Technical And Non-Technical Personnel, Windows Operating System Support, Organizational Skills Software Active Di

**Onsite

Max Submittals by Vendor : 2

Start date : 11/12/2024

End Date : 10/31/2025

Submission deadline : 11/20/2024

Client Info : NCDIT

Description :
------------------------------------------------------
***This is an onsite position.

System Admin Mid-Level Contractor Job Description – EEM Support

Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers
Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams
Image or provision new equipment hardware & provide to customer
Use strong organizational skills to track onboarding & shipping activities based on customer requests.
Follow asset management processes to ensure proper customer billing
Document work activities in ServiceNow
Testing Intune processes for Tier 3 team & providing feedback
Test upgrades and software changes
Install software following security & internal processes
Troubleshoot customer issues
Provide instruction while troubleshooting for remote customers
Assist with developing team processes & a knowledge base
Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Trust
Basic knowledge of Macintosh Apple devices with a willingness to learn
Work with vendors on warranty cases
Collaborate with internal teams on technical issues
Work on special projects as needed
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 150485 while calling.
 
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(Administrator: Support, Technical And Non-Technical Personnel, Windows Operating System Support, Organizational Skills Software Active Di in Raleigh, NC)
     
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