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Drupal Customer Service Documentation Skills PMP Certification Data Analysis Risk M
 
Requirement id 111621
Job title Manager
Job location in Redwood City, CA
Skills required Project Management Experience, Website Redesign, Drupal, Customer Service Documentation Skills PM
Open Date 16-Nov-2020
Close Date
Job type Not specified
Duration 30 Months
Compensation DOE
Status requirement ---
Job interview type Phone Screening
   Email Recruiter: Sukamal Chatterjee
Job Description Manager: Project Management Experience, Website Redesign, Drupal, Customer Service Documentation Skills PM

Note: Vendors may submit up to 2 candidates.
Hourly Rate Range: $130.00 - $150.00

Note: Email Submission

Submission Deadline: 12/7/2020 5:00 p.m.
Start Date: 12/17/2020
End Date: 6/30/2023

Client: County of San Mateo

Description:

This request is for Information Technology (IT) Project Manager (PM) with IT project planning and implementation experience. The IT PM is expected to deliver multiple Information Technology projects across the full project lifecycle, work within established Proiect Management Office (PMO) methodologies, maintain governance as well as support stakeholders expectations. The Information Services Department
(ISD) is implementing multi-year projects focusing on network bandwidth and quality of service, cybersecurity upgrades, remote work technology, internet connectivity for health and education, county website upgrade, application development and lifecycle hardware replacements. The candidate should have experience in concurrently managing multiple medium to large-scale projects.

The selected candidate will perform all essential project management functions: excellent communication, project leadership, scoping, manage project spending, timeline, resource planning and optimization, risk assessment and mitigation, overall execution and change management elements to ensure successful project delivery.

Desired skills and certification:

• At least 7 years PM experience with a variety of technology projects such as:
o Support security and network teams for network expansion (wireless and/or fiber), firewall installations, quality of service, and active directory modernization in both new facilities and in production environments
o Telephony upgrade to VoIP with coordinated hardware implementations
o Hardware & software deployments across multiple sites for various County departments with minimal end-user impact and downtime
o Website redesign using a Drupal environment
• Excellent written and verbal skills for communication to all stakeholders to achieve project outcome
• Excellent customer service skills and follow-through
• Excellent documentation skills required
• Excellent presentation skills to key stakeholders
• Strong and effective collaboration skills, with innovative ways to support project resources
• Experience with project risk assessment and issue mitigation, escalation, and project reporting.
• Ensure projects are tracked, managed and reported according to PMI best practice and standards, contributing to the continuous improvement initiatives of the PMO and ISD
• Familiarity with infrastructure technology
• PMP Certification, required

Services:

The Project Manager will provide the following services:
• Provide project management services that include but not limited to: Stakeholder analysis and communications planning, project scope & business case definition, project plan development, cost estimates, data analysis, quality control, resources planning, task definition and sequencing, milestones, status reporting, risk mitigation, project implementation, and project close out
• Apply professional project management knowledge, experience and best practices to enable the project team and achieve project objectives
• Maintain and drive project plans for multiple concurrent projects
• Understand client business requirements and present those requirements in a statement of work/business case that is understandable to business users and IT professionals
• Determine funding source(s) and accounting codes
• Complete the project charter and associated project work breakdown structures
• Coordinate with ISD fiscal and purchasing on timely procurement planning and execution
• Act as liaison between vendor/County
• Track project expense
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 111621 while calling.
 
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