EPIC IT Experience Verbal Communication Manager (Jobs in Durham, NC)   Requirement id 142633 Job title Manager Job location in Durham, NC Skills required EPIC, IT Experience, Project Management, Verbal Communication Open Date 04-Aug-2023 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Manager: EPIC, IT Experience, Project Management, Verbal Communication Hybrid Start date :08/01/2023 End Date :07/31/2024 Submission deadline :08/03/2023 Client Info :NCDHHS-AM Description : ------------------------------------------------------ The Training Manager is responsible for: - Serve as a lead for a team of 5 Epic Principal Trainers for clinical, revenue, access, and analytics end users, along with additional go-live credentialed trainers, specialty champions, nurse champions, nurse trainers, and any other supplemental training staff - Assisting DSOHF to define training policies and procedures for the EHR system. - communicating training policies and procedures across the organization and for overall coordination and management of training activities and trainers. - The overall implementation of your Epic end-user training program as well as ongoing education and maintenance of the training program after go-live. - Determining curriculum delivery methods, overseeing the creation and maintenance of a realistic training environment (MST). - Providing support and troubleshooting issues that arise in the training environment Developing a training environment strategy, which includes coordinating the training environments, refreshing schedules, and developing playground and practice environments. - Engaging with other EHR project leaders, operational managers, and the Epic team to develop and implement a role analysis process that will identify all users who will need Epic access and map these users to Epic-defined job roles. This task includes working with operational managers to understand job functions that are performed by staff in their departments. - Coordinating initial Epic training for super users and super user leads. This task includes working closely with Epic to educate project and operational leadership about the purpose and structure of super user lead training. - Communicating with super user leads throughout the project to ensure that they are staying engaged and are prepared to support end-user training, go-live readiness, and post-go live support. - Developing processes for staff, providers, and managers to escalate questions and concerns about class assignments and registration and working closely with Epic to address changes if needed. - Providing Epic with the appropriate data to import trainee information into the Epic Training Platform - Communicating training registration and completion data from Epic to operational and project leadership and defining the proper escalation paths if either of these areas are off track. - Ensuring all staff have appropriate Epic training tracks assigned and are registered for Epic classes - Coordinating with project leadership to securing training rooms, workstations, printers, projectors, screens, barcode scanners, and other equipment needed for virtual Epic-led training and any operationally led day-in-the-life activities that require a computer lab - Using Epic-provided tools as a starting point, creating and executing an overall vision for an end-user engagement program, including day-in-the-life activities for every role. - Outlining and forming additional educational and communication plans. - Maintaining the States existing Learning Management System ?LMS, i.e., Cornerstone). - Communicating with project leadership about training milestones, policies, and decisions - Designing the course offerings and course catalog in the LMS - Securing training rooms, workstations, printers, projectors and screens, barcode scanners, and other equipment needed for classroom training. - Creating an efficient schedule for classroom training. - Developing and executing the credentialed trainer program to onboard classroom trainers. - Managing training team tasks. - Managing the specialty physician training program and the nurs   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 142633 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), EPIC job openings in Durham, NC Jobs List Specialist- Jr (Epic Principal Trainer) (728752) Create date: 08-Feb-2024 Hybrid Start date :02/05/2024 End Date : 02/03/2025 Submission deadline : 02/09/2024 Client Info : NCDHHS-AM Description : ------------------------------------------------------ Experienced Epic-credentialed Principal Trainers (PTs) needed for clinical and revenue cycle end user, supe.... 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(This job is for - EPIC Jobs in NC Raleigh Developer - (in Raleigh, NC)) (Manager: EPIC, IT Experience, Project Management, Verbal Communication in Durham, NC)

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