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Training Troubleshooting Documentation Support Testing Specialist
(Jobs in Raleigh
 
Requirement id 149537
Job title Specialist
Job location in Raleigh, NC
Skills required Training, Troubleshooting, Documentation, Support Testing
Open Date 18-Sep-2024
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: Training, Troubleshooting, Documentation, Support Testing

No of Submissions : 1

Start date : 09/30/2024

End Date : 09/30/2025

Submission deadline : 09/24/2024

Client Info : NCDHHS

Note:

* Agency Interview Type : Webcam Interview Only

* Remote

* CANDIDATES MUST BE CERTIFIED IN ASSIGNED EPIC APPLICATIONS

Description :

3 Experienced Epic-certified Principal Trainer (PTs) needed for HIM/Identity, Long Term Care (EpicCare Clinical Documentation), and Intermediate Care Facility (EpicCare Clinical Documentation) end users, super users, and train-the-trainer training. Candidates for each position must have completed and active certifications and listed minimum experience required for assigned Epic applications:

HIM/Identity Principal Trainer - Must be certified and experienced in the following:
• HIM and Identity Curriculum Certification
• TED105 Training Wheels Behind the Scenes
• TED300 Training Environment Build Certification
• 2 years minimum experience as a HIM/Identity Application Principal Trainer through a full implementation from pilot for customer build
• Previous MST Build experience on HIM/Identity Application at project implementation (pre-go live MST build)


Long Term Care Facility Principal Trainer - Must be certified in the following:
• EpicCare Clinical Documentation Curriculum Certification
• Long Term Care Certification (LTC500)
• TED105 Training Wheels Behind the Scenes
• TED300 Training Environment Build Certification
• 2 years minimum experience as a EpicCare Clinical Application Principal Trainer through a full implementation from pilot for customer build
• Previous MST Build experience on EpicCare Clinical Application at project implementation (pre-go live MST build)


Intermediate Care Facility Principal Trainer - Must be certified in the following:
• EpicCare Clinical Documentation Curriculum Certification
• Long Term Care Certification (LTC500)
• TED105 Training Wheels Behind the Scenes
• TED300 Training Environment Build Certification
• 2 years minimum experience as a EpicCare Clinical Application Principal Trainer through a full implementation from pilot for customer build
• Previous MST Build experience on EpicCare Clinical Application at project implementation (pre-go live MST build)


Key Duties:
- Developing role-based training content, independently or with team members, using a variety of software
programs, tools, and applications such as Microsoft Office.
- Designing, developing, and maintaining instructional materials.
- Maintaining policy and procedure documentation.
- Incorporating feedback from others into existing training and training administration procedures
- Learning new content and consulting with subject matter experts to develop training materials and answer
any participant questions.
- Assisting with building and testing of training environments (MST environments) and providing support and troubleshooting issues.
- Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as
needed.
- Preparing training lessons, printing materials, and setting up the training room and environment prior to
the training session.
- Presenting information verbally and in writing in a clear and easy-to-understand manner.
- Following up with trainees outside of the classroom to offer additional support.
- Serving as an expert educator to state staff.
- Training and credentialing additional classroom trainers as needed (train-the-trainer).
- Training staff and end users by teaching technical topics as needed.
- Support curriculum and training development for third-party applications as needed by management
- Managing application assignments by prioritizing assignments and
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 149537 while calling.
 
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(Specialist: Training, Troubleshooting, Documentation, Support Testing in Raleigh, NC)
     
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