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Email - Consultant
(Jobs in Trenton, NJ)
 
Requirement id 119600
Job title Consultant
Job location in Trenton, NJ
Skills required Data Entry, Email, -,
Open Date 05-Oct-2021
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Data Entry, Email, -,

Start Date :10/10/2021
End Date :10/08/2022

Submission Deadline :10/11/2021

Client Info : Judiciary

Note :

* Agency Interview Type: iLinc Web Cam Interview Only

Description :

Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. Hours are Wednesday & Thursday- 8:30 a.m. to 4:30 p.m. in office; Friday, Saturday and Sunday- 2:00 p.m. to 10:00 p.m. remote.

Note: 35 hour workweek.

All training will be conducted on premises at 25 Market St. Trenton, NJ.
2-year college degree or equivalent technical study - preferred
Training on the AOC procedures and system will be provided.

SUMMARY:

The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven environment and have the ability to organize, prioritize, and meet established deadlines. The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure conformance with information systems goals and procedures.

Qualifications and Skills Desired:

• Microsoft Windows 10
• Knowledge of Microsoft Windows Server, Active Directory, and Office 365 – training on AOC mainframe systems will be provided.
• Experience using Microsoft Excel, Word and Visio
• Must have good clear communication skills

Responsibilities:

• Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications.
• Maintain a working knowledge of Help Desk and IT Operations procedures.
• Log all incoming problems and requests and actions taken to resolve them.
• Provide first response help desk support to all customers and users.
• Provide assistance in the areas of site support, and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests.
• Provide support for AOC business applications.
• Provide follow-up status to end-users in accordance with specified support policies and procedures.
• Ensure closed problems are adequately documented.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 119600 while calling.
 
Other jobs in NJ: Edison (2), Englewood Cliffs (1), Ewing (2), Franklin Lakes (7), Hamilton (3), Hightstown (7), Hopewell (2), Jersey City (3), Little Falls (1), Maplewood (1), Mercer County (3), Mount Laurel (11), Mt Laurel (4), New Brunswick (1), Newark (1), Princeton (4), Somerset (9), Trenton (123), Unknown (2), Warren (7), Wayne (1),
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(Consultant: Data Entry, Email, -, in Trenton, NJ)
     
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