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Email Microsoft Excel Microsoft Word Technical Skills Verbal Communication Consulta
 
Requirement id 149513
Job title Consultant
Job location in CHATTANOOGA, TN
Skills required Customer Service Skills, Email, Internet Access, Microsoft Excel Microsoft Word Technical
Open Date 17-Sep-2024
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Customer Service Skills, Email, Internet Access, Microsoft Excel Microsoft Word Technical

No of Submissions : 4

Start date : 10/15/2024

End Date : 01/01/2025

Submission deadline : 10/01/2024

Client Info : TN DOT

Note :

* Position Location : On Site

Description :


An advanced level position that ensures safe and efficient traffic movement and monitors roadways including detecting, confirming, updating, and responding to scheduled and unscheduled traffic incidents, congestion, and travel time imbalances.

The initial contract will be for 30-90 days but is subject to extension upon good performance.

1 employee needed for an evening shift (G Shift)

-Sunday evening at 2:00 P.M. until Midnight

-Monday evening at 2:00 P.M. until Midnight

-Tuesday evening at 2:00 P.M until Midnight

-Wednesday evening 4:30 P.M. until Midnight

Tasks include:

• Advanced level operator position performing functions with minimal supervision and to established procedures.
• To perform all duties and may defer the most complex issues to a supervisor.
• To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
• To monitor roadways via CCTV surveillance cameras and detection systems.
• To monitor all traffic devices and computer equipment associated with the system.
• To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
• To utilize traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists and toll customers.
• To continually checks the accuracy and validity of the messages displayed on all DMS and 511.
• To be aware of all 511 messages broadcasted on a particular system.
• To enter incident information into computer systems using traffic software.
• To become familiar with the roadways and understands the purpose and location of each traffic device (i.e. detector stations, CCTV, and 511).
• To alert operator staff to new and existing memos.
• To use SOG to detect, dispatch, monitor, and document roadway incidents.
• To confer with partners (highway patrol, Service Patrols, Local Law Enforcement, Fire Rescue, etc.) as well as adjacent Traffic Management Centers or other DOT Regions to coordinate resources for incidents that may affect regional travel.
• To dispatch Service Patrols and assists Service Patrols with other tasks, such as phone calls, etc.
• To perform other duties as assigned.

• DISPATCH OR CALL CENTER EXPERIENCE A PLUS

------------------------------------------------------
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 149513 while calling.
 
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(Consultant: Customer Service Skills, Email, Internet Access, Microsoft Excel Microsoft Word Technical in CHATTANOOGA, TN)
     
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