End User Documentation DCIM IT Service Delivery Consultant (Jobs in Atlanta, GA)   Requirement id 132328 Job title Consultant Job location in Atlanta, GA Skills required End User Documentation, Problem Solving Skills, Data Center, DCIM IT Service Delivery Open Date 03-Mar-2022 Close Date Job type Contract Duration 4 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: End User Documentation, Problem Solving Skills, Data Center, DCIM IT Service Delivery Start Date :04/4/2022 End Date : 07/31/2022 Submission Deadline: :03/8/2022 Client Info: Georgia Tech - OIT Note : * Agency Interview Type: Either Web Cam or In Person Description: This position will interact on a consistent basis with: Users of assigned physical and virtual systems including compute, network, and storage. Both internal and external, facilities, contractors and vendors. The main objective to select a candidate that has data center rack-n-stack experience to get Georgia Tech through their busy patch. This a 3-month contract assignment. An extension is possible but not guaranteed. Key Responsibilities: - Field incoming problem tickets from end users to resolve server provisioning and decommissioning and asset management. - Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. - Assist with research into backup and disaster recovery products and services in support of growing services. - Data center capacity planning. - Assist in creating documentation and evangelizing of services trainings in the form of Help Article, How-To broadcasts, etc. - Develop, test and implement technical solutions. - Modify and maintain Data Center Infrastructure Manager (DCIM) application. - Prepare technical, operational and user related documentation in support of data center operations process d procedures. - Coordinate with customers for IT service delivery needs. - Plan and continuously improve service delivery process and procedures. - Will develop business continuity and disaster recovery plans based off customer needs. - Develop relationships with IT service delivery customers. - Create and analyze KPI metrics to ensure key business objectives are being met. - Perform other related duties as assigned. Specialized Skills - This position is looking for the following skills: - Hands-on knowledge of mission critical environments, compute/network/storage technologies and service delivery elements. - Proven experience with troubleshooting principles, methodologies, and issue resolution techniques - Knowledge of enterprise IT services. - Ability to develop and interpret technical documentation for training and end user procedures - Good analytical and problem-solving abilities - Ability to present ideas in business-friendly and user-friendly language - Very strong customer service orientation - Excellent written, oral, and interpersonal skills - Experience working in a team-oriented, collaborative environment. -   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 132328 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), End User Documentation job openings in Atlanta, GA Jobs List DCS IT Ent Business Analyst 1 - Junior BA (657988) Create date: 23-Jul-2021 Start Date :08/16/2021 End Date :06/30/2022 Submission Deadline :08/04/2021 Client Info: DCS Note : * Agency Interview Type: Web Cam Interview Only Description : The IT Enterprise Business Analyst I is an entry level position that will require someone that.... (This job is for - Business Analyst End User Documentation Jobs in GA Atlanta Analyst - (in Atlanta, GA))    End User Documentation job openings in other states Jobs List OA/ETSO - Product Specialist 3 (748840) Create date: 04-Oct-2024 No of Submissions : 3 start date :10/21/2024 End date :06/30/2025 submission deadline : 10/10/2024 client info : OA/ETSO Note: * OA - Network Monitor *URGENT NEED - candidates will be screened daily as they are received* *Position requires on-site reporting in .... (This job is for - End User Documentation Jobs in PA DauphinCounty Specialist - (in Dauphin County, PA)) Business Analyst - 406 Create date: 12-Jan-2023 start date : 02/15/2023 submission deadline : 02/15/2023. Note : * Position is Hybrid, mostly remote with occasional onsite days required Description : Business Analyst on projects across Networking, Server, Workstation Services, O365 and VoIP Telecommunications teams. Candidate must be a self.... (This job is for - Business Analyst End User Documentation Jobs in MI Pontaic Analyst - (in Pontaic, MI)) PTC - Technical Architecture Specialist TAS3 A4 SC2 (683837) Create date: 03-Jun-2022 Start date :06/06/2022 End Date :06/30/2023 Submission deadline :06/10/2022 Client Info :PTC Description : Job duties for this position include: configuring enterprise software, providing technical assistance, conducting system testing, writing functional specification documents, developing end user.... (This job is for - End User Documentation Jobs in PA DauphinCounty Specialist - (in Dauphin County, PA)) AOC Functional Architect (681378) Create date: 22-Apr-2022 State Date : 05/09/2022 End Date:12/31/2022 Submission Deadline:4/28/2022 Client Info: CIS Division 2258 Description: Candidates must be located in Arkansas or willing to relocate. Face-to-face interviews. The Functional Architect is required to be an expert user in AOC applicat.... (This job is for - Business Analyst End User Documentation Jobs in AR LittleRock Architect - (in Little Rock, AR)) SQL Database Administrator -SME Level - 92535-SP Create date: 15-Sep-2021 Start Date :11/15/2021 End Date :09/30/2024 Submission Deadline :9/20/2021 3:00:00 PM Client Info : MDEK12 Note : * ON-CALL REQUIRED : Yes – Possible during module releases * ON-SITE or OFF-SITE : On-site/Off site Description : This position w.... (This job is for - End User Documentation Jobs in MS Jackson Administrator - (in Jackson, MS))     (Consultant: End User Documentation, Problem Solving Skills, Data Center, DCIM IT Service Delivery in Atlanta, GA)

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