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Engineering Architecture Telecome LAN Lifecycle Management Desktop Support WLANs Adm
 
Requirement id 67372
Job title Administrator
Job location in Anaheim, CA
Skills required IT Infrastructure Services, Engineering, Architecture, Telecome LAN Lifecycle Management Deskto
Open Date 05-Feb-2018
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Administrator: IT Infrastructure Services, Engineering, Architecture, Telecome LAN Lifecycle Management Deskto

Client Info : Providence Health & Services - VMS Express

Candidate must be our W2 Employee


Job Description :
This position is responsible for the daily activities of Technology Operations; Tier 2 and 3 production support; MACs (device Move, Adds & Changes), Break-Fix, Lifecycle Management, and Major Incident resolution including both centralized and local technical support of advanced voice, desktop, LAN, WLAN, VLAN, and WAN technologies.


Production Operations and Operational User support for Providence Health & Services at centralized, regional or ministry-based site(s). Responsible for ensuring proper escalation to 3rd-level TSO teams; Engineering, Architecture and Applications.

Develops relationships with regional customers so that IS/IT infrastructure services are provided according to regional business need with priority and special emphasis placed on production systems, production incidents and emergencies in this descending order of importance.

The successful candidate will have demonstrated experience working in a distributed environment working with local and geographically distributed team members and teams. The scope of activities include but, are not limited to technological production systems service and support and those activities associated with such Production Systems (network, telephony, laptops), end-user devices (desktops, thin clients, tablets, mobile devices, etc.).

Key Production Areas of support: Network, Telecom, Desktop; Break Fix, 7x24x365 Production On-Call, End User Device Moves/Adds/Changes, Service Requests. Closet Maintenance: UPS Support, Cable Patching, Cable Punch-Down, Wireless Infrastructure, Vocera Support, Switch Port Activation, Port Turn-up, Lifecycle Hardware Replacement, Local Data Center Hands-On Support, Vendor Onsite Coordination, SOP execution and modifications, and Current-State and Knowledge-Based Article Creation. Implements technology solutions to meet customer requirements with a balanced view towards performance, availability, data security, and cost effectiveness. Collaborates with other IS teams to meet the needs of the PH&S. Performs all work with the focus on how best to support the Providence mission and ministries.

Responsible for the development of current state documentation and knowledge base articles for deployed technology solutions. Updates documents regularly, and maintains accurate documentation on system performance and operational activities.

This position is responsible for the daily activities of Technology Operations; Tier 2 and 3 production support; MACs (device Move, Adds & Changes), Break-Fix, Lifecycle Management, and Major Incident resolution including both centralized and local technical support of advanced voice, desktop, LAN, WLAN, VLAN, and WAN technologies.

7x24x365 Production Operations and Operational User support for Providence Health & Services at centralized, regional or ministry-based site(s). Responsible for ensuring proper escalation to 3rd-level TSO teams; Engineering, Architecture and Applications.

Develops relationships with regional customers so that IS/IT infrastructure services are provided according to regional business need with priority and special emphasis placed on production systems, production incidents and emergencies in this descending order of importance.

The successful candidate will have demonstrated experience working in a distributed environment working with local and geographically distributed team members and teams. The scope of activities include but, are not limited to technological production systems service and support and those activities associated with such Production Systems (network, telephony, laptops), end-user devices (desktops, thin clients, tablets, mobile devices, etc.).

Additional responsibilities include 7x24x365 on-call and on-site support, technology l
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 67372 while calling.
 
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(Administrator: IT Infrastructure Services, Engineering, Architecture, Telecome LAN Lifecycle Management Deskto in Anaheim, CA)
     
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