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Equivalent DoD 8570.LM Certified At LAT Level 2 Consultant
(Jobs in Lincoln, NE)
 
Requirement id 99586
Job title Consultant
Job location in Lincoln, NE
Skills required Helpdesk Support, Equivalent, Computer Science, DoD 8570.LM Certified At LAT Level 2
Open Date 28-Oct-2019
Close Date
Job type Contract
Duration 11 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Helpdesk Support, Equivalent, Computer Science, DoD 8570.LM Certified At LAT Level 2

Start Date :10/21/2019
End Date :09/30/2020
Submission Deadline :10/31/2019

Client Info : NeOCIO


Description :

Mandatory Position Requirements
Must be a U.S. Citizen (proof of citizenship required upon selection)
Associates Degree in computer science OR related field OR 3 years equivalent experience
Minimum one year experience in providing help desk services or related IT customer services
Must meet DoD 8570.1 IA Workforce Baseline level IAT-II or higher (see attached DoD 8570.1 Approved Baseline Certifications Table at end of this requisition). IAT-II certifications required include (but are not limited to) CompTIA Security+ce, CySA+, GICSP, GSEC, SSCP, CCNA-Security. All higher-level certifications cover IAT-II requirements (Example: CASP certified individual is certified at IAT-I through III). Proof of certification must be provided upon candidate selection.
Initial Screening: If selected, the candidate must successfully pass a State of Nebraska-processed background investigation of education, Federal criminal record, eVerify, OIG-GSA, drug test and sex offender checks.
Mandatory Position Requirements (continued)
Federal Screening: It has been assessed that access as an administrator to NEARNG network systems equipment REQUIRES a completed FAVORABLE SECRET-LEVEL INVESTIGATION. This is NOT the same as a SECRET Clearance. The candidate presented MUST have had a favorable SECRET level investigation completed within the past 8 years (as expiration occurs at 10 years). If a candidate has an existing or current SECRET investigation OR clearance, the NEARNG Personnel Security Manager can check the validity of the investigation or clearance in JPAS ONLY AFTER the candidate has been selected (not a pre-requisite). Additional checks might be required by Federal personnel management prior to issue of contractor Common Access Card (CAC) for system access. Per Appendix 10 of DoD 5200.2-R, IT-II individuals must pass a NACI to be appointed as an IAT-II administrator. Upon selection, the selected candidate also must sign an information non-disclosure agreement.
Demonstrate Knowledge of: operating systems and utilities, computer imaging, computer systems concepts, basic network concepts (i.e. LAN technologies), customer services and support concepts, and printer set up/maintenance/configuration.
Preferred Skillsets: troubleshooting (determining what is causing an operating error), critical thinking (using logic and analysis to identify the strengths and weaknesses of different approaches), speaking (talking to others to effectively convey information), communicating effectively with others in writing, time management (prioritizing help desk activities), listening.
Abilities: document actions taken; communicate, both orally and in writing, information/ideas to others; read, listen, and understand written and oral communication from others; apply general rules to specific problems to come up with logical answers;
Position Contingencies
• No travel to locations outside of Lincoln Airbase/JFHQ Campus is required
• Position is housed within the JFHQ building at the Airbase in Lincoln, NE
• Contractors must cover living expenses and travel to Lincoln, NE.
• Due to Federal Fiscal guidelines, period of performance is until 30 SEP with annual option renewal periods to begin within 90 days of end date (approximately 1 JUL, Renewals will be for 12 month periods).
**IMPORTANT NOTE: There is a supplemental questionnaire that must be completed by each applicant and attached back with their resume upon submission.
General Duties
1. Receives user requests via ticket system for technical assistance
2. Serves as primary telephone reception for the Helpdesk voice line
3. Documents, refines, executes and closes user request tickets
4. Performs phone support and analysis with ti
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 99586 while calling.
 
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(Consultant: Helpdesk Support, Equivalent, Computer Science, DoD 8570.LM Certified At LAT Level 2 in Lincoln, NE)
     
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