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FTP TeamLead
(Jobs in Boston, MA)
 
Requirement id 59677
Job title Team Lead
Job location in Boston, MA
Skills required IT Project Coordinator, FTP, .Net,
Open Date 10-Mar-2017
Close Date
Job type Not specified
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: Bheem S Duvvuri
Job Description Team Lead: IT Project Coordinator, FTP, .Net,

Submission Deadline : 03/16/2017 04:00:00 PM

BID NUMBER: BD-17-1030-0P100-0P110-13817

Client : MassDOT

Description :

Under the direction of MassDOT IT and the RMV Crash Records section, the incumbent of this position is expected to proactively work with Law Enforcement Agencies (LEAs) and their Records Management System software vendors to provide assistance and primary support in the successful transmission of electronic crash records. Additionally, the incumbent will be responsible for working with police vendors to implement system changes that support improvement to the timely, consistent, complete and accurate reporting of crash data; and the implementation of a new MassDOT crash system.

DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES

• Acts as a liaison and works with the police and their Record Management System vendors on successful transmission of electronic crash records and system changes to address issues such as crash data quality. This includes but it is not limited to:
o Developing relationship with police personnel responsible for Crash Reporting data submission to understand root cause of technical issues / challenges with unsuccessful and successful crash report transmissions
o Developing relationship with Law Enforcement Agency (LEA) software vendors to understand their applications, their processes for system changes / upgrades, general timelines, etc.
o Providing primary technical support to police department and their vendors as needed, remotely or on site, to ensure successful daily (or at a minimum monthly) transmission of crash reports
o Working with RMV Law Enforcement Liaison (LEL) to troubleshoot crash data reporting issues that are brought by the LEL.
o Communicate with technical personnel when resolving issues

• Works with police personnel/police RMS vendors and MassDOT IT to set up police departments when they start reporting crashes electronically. This includes:
o Developing an understanding of MassDOT environment and application
o Ensuring username and password for LEAs are created in a timely manner
o Ensuring FTP folders are set up in a timely manner
o Coordinating test of data transmission with police / police vendors, RMV Crash Records Department and Highway Division Traffic Engineering/Safety Section personnel
o Trouble shooting and resolving connection and transmission issues with DCJIS, RMS vendor and MassDOT
o Reviewing email errors generated as the result of the transmission process and/or initial validation (rejections and warnings) and follow up with LEAs and their vendors. Assist with issues as needed
o Coordinating the test of data transmission and data quality with RMV Crash Records Department, Highway Division Traffic Engineering/Safety Section and MassDOT IT personnel when new police departments commence electronic reporting. Work with MassDOT Business LEA liaison to provide feedback to police department and their vendors
o Works with RMV Crash Records Department, Highway Division Traffic Engineering/Safety Section, MassDOT IT, and the police RMS vendors to coordinate and test changes needed on the RMV vendor side

QUALIFICATIONS

• EDUCATION: Bachelors degree, ideally in a computer science

• Key Competencies:
• Customer Service
• Follow through
• Excellent written and verbal communication skills
• Problem analysis and problem-solving
• Organization and planning
• Persuasiveness
• Adaptability
• Resourceful
• Experience with FTP
• General understanding and experience working with desktop, servers and network
• Experience with .NET
• Ability and willingness to travel statewide.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 59677 while calling.
 
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(Team Lead: IT Project Coordinator, FTP, .Net, in Boston, MA)
     
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