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HTML Programmer Architectures Specialist
(Jobs in Albany, NY)
 
Requirement id 135061
Job title Specialist
Job location in Albany, NY
Skills required HTML, Database Queries, Programmer, Architectures
Open Date 13-Jul-2022
Close Date
Job type Contract
Duration 30 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: HTML, Database Queries, Programmer, Architectures

Description:

Qualifications

IT Specialist - Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
Senior 60 months- Candidate is able to work independently, without assistance and provides guidance to others. May have an advanced education.
60 Months Help Desk experience including telephone support
60 Months Experience with and supporting Windows operating system and applications
36 Months Experience with and supporting Mac operating system and applications
60 Months Experience with and supporting Microsoft Office applications
60 Months Experience communicating with end users, technical staff, and business/management
60 Months Experience in documenting problem calls via a ticketing system or other means
36 Months Experience in setting user passwords or managing user permissions
24 Months experience editing HTML or updating websites
12 Months Experience running reports or database queries

Day-to-Day tasks

Provide users with professional and courteous assistance in use of Board of Elections systems and applications.
Interact with users via Help Desk telephone, email, and face-to-face.
Triage incoming requests, identifying users needs, abilities, and limitations.
Provide immediate assistance and/or resolution of issues, where possible, or collect appropriate information for referring the request to upper-level technical staff.
Log, track, and document all incoming calls and requests to ensure issues are resolved to the satisfaction of the user.
Assign, revise, or revoke user permissions and passwords on various systems and applications.
Install and configure hardware/software as required.
Provide management with accurate summaries and reports of support activity.
Work effectively with technical and business staff.
Liaison with external vendors including submitting requests, obtaining assistance, ordering supplies, tracking tickets, etc.
Participate in user training of new applications and systems.
Receive, document, and prepare data for FOIL requests.
Work with web staff to post/update website content.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135061 while calling.
 
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Description:

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Preferred Qualifications:

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Description:

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(Specialist: HTML, Database Queries, Programmer, Architectures in Albany, NY)
   
 
     
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