Hardware Software Analyst (Jobs in Cleveland, OH)   Requirement id 120907 Job title Analyst Job location in Cleveland, OH Skills required Security Services, Hardware, Software, Open Date 16-Dec-2021 Close Date Job type Contract Duration 1 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Security Services, Hardware, Software, Start Date :1/17/2022 End Date :06/30/2022 Submison Deadline :12/21/2021 Client Info: GCRTA Description : The Greater Cleveland Regional Transit Authority (RTA) located in Cleveland, Ohio, is searching for a skilled Information Technology professional to join the Information Technology department as a User Support Specialist. Administers end-user equipment and supports end-user activities. Investigates user problems and identifies their source; determines possible solutions; tests and implements solutions. Performs system user adds, changes and disable. Troubleshoots networks, systems and applications and engage appropriate resources to identify and correct malfunctions and other operational difficulties. Develops and conducts various training and instruction for system users on operating systems and other applications; assists users in maximizing use of networks and computing systems. Maintains confidentiality with regard to the information being processed, stored or accessed by the end-users on the network. Insure appropriate printer supplies are on hand. Assists personnel of other departments as a computer resource. Provides computer orientation to new and existing company staff as needed. Logs information for future tracking. Maintains documentation for operation and systems according to department standards. Logs computer inventory information in the appropriate tracking system. Knowledge of basic Hardware/Software troubleshooting skills related to end-user equipment. Basic knowledge, and understanding of networking hardware, data communications, internet connectivity and protocols. Strong customer service orientation, good organization and analytical skills, attention to detail, professional attitude, good interpersonal skills and reliability. Duties: • Entry level position to maintain and monitor end-user equipment and productivity on local area network. • Perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user equipment and network performance meet company and user requirements. • Provide support to staff on all company-supported software and hardware. • Troubleshoot computer problems, determine source and advise on appropriate action. • Complete application project-based work. • This position will promote a safe and secure atmosphere, follow all safety and security rules and perform other related duties as assigned. Minimum Requirements: • Applicants must have an Associates Degree in Business, Information Technology or related field or equivalent professional work experience. • Applicants must have a minimum of one (1) year of IT related experience. • Applicants must have the ability to communicate technical information to nontechnical personnel. • Applicants must have the ability to install, configure and maintain personal computers, networks and related hardware and software. • Applicants must have some knowledge of computer and/or network security systems, applications, procedures and techniques. • Applicants must the ability to identify and resolve computer system malfunctions and operations problems. • Applicants must possess skill in organizing resources and establishing priorities. • Applicants must have excellent verbal and written communication skills. • Applicants must have the ability to learn and support new systems and applications. • Bilingual abilities are a plus. Working Conditions: The working conditions described below are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Environmental Conditions: This person will   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 120907 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2),    Security Services job openings in other states Jobs List Security Guard, Unarmed - 59472 Create date: 02-Nov-2022 start date:11/2/2022 End date:12/31/2022 submission deadline:11/07/2022 client info : TN OGS Note: * Position Location: On Site Description: The Department of General Services is in need of a security guard to be located at our o.... 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