Help Desk 4 Year Degree Microsoft O365 Saleforce Support Consultant (Jobs in Col   Requirement id 134609 Job title Consultant Job location in Coloumbus, OH Skills required Call Center Supervisor, Help Desk, Technical Support, 4 Year Degree Microsoft O365 Saleforce S Open Date 20-Jun-2022 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Call Center Supervisor, Help Desk, Technical Support, 4 Year Degree Microsoft O365 Saleforce S Start date :07/04/2022 End Date :06/30/2023 Submission deadline :06/20/2022 Client Info :DAS Description : Years of Relevant Experience: 3 + Years of Experience in Call Center Support 1 Year of experience in Help Desk technical Support Preferred Education: 4-year college degree or equivalent technical study preferred; may accept equivalent work experience. Job Description: • Receive telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. • Ascertain the nature of problem, determine whether problem is caused by hardware such as modem, printer, cables, or telephone, and log in tracking system. • Escalate problems in accordance with defined procedures. • Assist users through problem solving steps. • Use technical databases to research problems and talk with co-workers to research problem and find solution. • Provide accurate and complete answers to general use and administrative environment questions in a timely manner. • Support shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. • Communicate accurate and useful status updates. • Manage and report time spent on all work activities. • Follow quality standards. • Ability to work in a team environment. • Complete assigned tasks. • Strong communication skills; both written and spoken. Mandatory skills Microsoft O365, ability to type 40+ WPM, excellent time management Certifications or Desired skills if any Experience with ServiceNow, Salesforce or similar ticketing system. Candidate must be able to provide their own laptop/computer, USB headset, and a consistent internet connection   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 134609 while calling.   Other jobs in OH: Cincinnati (1), Cleveland (1), Columbus (233), Dublin (8), Solon (2),    Call Center Supervisor job openings in other states Jobs List Call Center Supervisor - 49360 Create date: 10-Feb-2016 Description: The Call Center Supervisor is responsible for handling the day-to-day operations of the Contact Center providing supervision by coordinating assignments, coaching and mentoring, and giving direction to staff. This position also supports the Manager of the Customer Contact Center with personnel issues and directing adm.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA))    Call Center Supervisor job openings in OH Jobs List DAS-Service Desk 1/ SD1 (689284) Create date: 03-Aug-2022 Start date :08/22/2022 End Date :06/30/2023 Submission deadline :08/08/2022 Client Info :DAS Description : Years of Relevant Experience: 3 + Years of Experience in Call Center Support 1 Year of experience in Help Desk technical Support Preferred Education: 4-year college d.... (This job is for - job Jobs in OH Columbus Consultant - (in Columbus, OH)) DAS-Service Desk 1 / SD1 (688528) Create date: 25-Jul-2022 Start date :08/01/2022 End Date :06/30/2023 Submission deadline :07/26/2022 Client Info :DAS Description : Years of Relevant Experience: 3 + Years of Experience in Call Center Support 1 Year of experience in Help Desk technical Support Preferred Education: job Jobs in OH Columbus Administrator - (in Columbus, OH)) (Consultant: Call Center Supervisor, Help Desk, Technical Support, 4 Year Degree Microsoft O365 Saleforce S in Coloumbus, OH)

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