Help Desk PC Support ACD OS MS Office Analyst (Jobs in Harrisburg, PA)   Requirement id 45721 Job title Analyst Job location in Harrisburg, PA Skills required Configuration Management Tools, Help Desk, Remedy Ticketing, PC Support ACD OS MS Office Open Date 12-May-2015 Close Date Job type Not specified Duration 4 Months Compensation DOE Status requirement --- Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Analyst: Configuration Management Tools, Help Desk, Remedy Ticketing, PC Support ACD OS MS Office Description: Support in-house help desk team by taking a variety of IT related calls including IT hardware consisting of PCs, Printers, Routers, Servers, and UPS; calls involving Mainframe and Network software Telecommunications and Data comm problems. Client requests the services of a Help Desk Analyst 1 resource to provide day to day support for ongoing large scale Client Tier 1 Service Desk activities. The Help Desk Analyst 1 will work alongside Service Desk team members by providing Tier 1 phone based help desk support services to Client Users throughout the Commonwealth of PA. This position requires a customer service minded resource possessing the ability to work independently and ability to multitask by prioritizing and managing their own workload to ensure prompt service and end user issue resolution. Required Skills: * Experience working in a high volume enterprise level Help Desk environment. * Experience working with Remedy ticketing system (or equivalent) to document and track user issues/requests. * Hands on PC Support Experience. * Experience using an Automated Call Distribution System (ACD) * Experience Implementing shared software, such as operating systems, Microsoft Office programs, and configuration management tools.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 45721 while calling.   Other jobs in PA: Dauphin (1), Dauphin County (3), Downingtown (2), Glen Milla (1), Harribsurg (1), Harrisburg (47), Horsham (6), Malvern (2), Pennsylvania (13), Phila (2), Philadelphia (16), Pittsburgh (1), Radnor (2), Reading (1), Sharon (3), WAYNE (1), West Cheste (1), West Chester (33),    Configuration Management Tools job openings in other states Jobs List DevOps Engineer Create date: 29-May-2019 Responsibilities · Play key role to our modernization projects to convert the existing traditional database operation into “infrastructure in code” driven managed service products. · Collaborate with architect/tech leaders to build and maintain automation processes and toolsets for databases provision, code embedded change man.... (This job is for - AWS Jobs in AZ Phoenix Engineer - (in Phoenix, AZ)) DevOps Cloud Engineer - 38675 Create date: 19-Sep-2018 Candidate must be our W2 Employee We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens Job Description : Senior Engineer, Cloud Infrastructure Location: San Francisco, CA Position Summary: SiriusXM is looking for an experienced team player to work at our Automat.... (This job is for - AWSCI CD Jobs in TX Irving Engineer - (in Irving, TX)) Test Engineer-Cloud - J-11-073-398 Create date: 09-Dec-2015 Note: Start Date : 12/15/2015 End Date : 07/12/2016 Submission Deadline : 12/15/2015 Client Info : COMSYS Description: Responsibilities: Play an active role in the design, development, and testing of applications in a cloud environment Plan and execute mi.... (This job is for - Python Jobs in NC DURHAM Developer - (in Durham, NC))     (Analyst: Configuration Management Tools, Help Desk, Remedy Ticketing, PC Support ACD OS MS Office in Harrisburg, PA)

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