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Help Desk Niche Developer Developer
(Jobs in PONTIAC, MI)
 
Requirement id 55060
Job title Developer
Job location in Pontiac, MI
Skills required IT Professional, Help Desk, Niche, Developer
Open Date 21-Jul-2016
Close Date
Job type Not specified
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Developer: IT Professional, Help Desk, Niche, Developer

start date:07/20/2016
end date:12/31/2017
submission deadline:07/27/2016
description:


Works 3 11.25 hour shifts one week and 4 shifts the following week. Nights Thursday-Saturday 5:45 PM to 6 AM and every other Wednesday

Engagement on Situations
Provide analysis when requested by Situation Management/GCC leadership
Review all new Situation declarations, identify if it is monitored by OneBSM/OPNET. If so, provide summary of monitoring results.
Processing Alerts from OneBSM
Follow the BSM E2E process on any current BSM events.
Provide additional analysis and escalate synthetic alerts as necessary.
Proactive looks in OPNET and BSM
Explore any reoccurring issues or trends in OPNET or BSM
Assisting GOC
Provide assistance to GOC with monitoring tools.
Investigate reported missed alert, false alert, and threshold problems and engage the appropriate support teams to address.
Assisting Development and Production teams
Assist support teams with landscape onboarding, tool issues, communications to stakeholders, etc.
Investigate and escalate potential threshold and/or script problems.
Actively participates in training progression

Must work in Pontiac MI USA No Remote

PC skills
Troubleshooting
Communications
Follow through

Location Category

HP Site

Overwrite payment terms

N/A

CATW

No

Pre-Identified Candidate Name

(No Value)

Pre-Identified Candidate Supplier

(No Value)

Dress Code

Business Casual

Work On Site Required

Yes

Client Interface Required

No

Overtime Required

Yes

Ship to address

Butler, Jerry. 585 South Blvd

Ship to city

Pontiac

Ship to state/province (enter N/A if not applicable)

MI

Ship to country

US

Ship to postal code (enter N/A if not applicable)

48341

Dual Assignment

No

CW Policy Exception Number

Required if Dual Assignment
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 55060 while calling.
 
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(Developer: IT Professional, Help Desk, Niche, Developer in Pontiac, MI)
     
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