Help Desk Niche Customer Service Analyst (Jobs in AUSTIN, TX)   Requirement id 54517 Job title Analyst Job location in Austin, TX Skills required IT Professional, Help Desk, Niche, Customer Service Open Date 24-Jun-2016 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: IT Professional, Help Desk, Niche, Customer Service Start Date :06/23/2016 End Date :06/23/2017 Submission Deadline :06/30/2016 Description : Junior Desktop Analyst: The shifts are as follows: 1 person 2nd shift: Sunday Thursday 2 pm 11pm 2 people 3rd shift: Tuesday Saturday 10 pm 7 am , Sunday Thursday 10 pm 7 am Provides technical support to users for moderately complex computer related technical problems. Excellent customer service. Answers help desk telephones and res ponds to moderately complex customer inquiries to ensure customer needs are met. Assists the customer in resolving complex technical problems by providing guida nce regarding software and hardware problems. Resolves or refers highly complex technical problems as appropriate. Follows up with customers to ensure that cust omer inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a incident management database and maintains histor y records and related problem documentation. Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are successfully r esolved. Skills: Windows support, basic networking, excellent customer service.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 54517 while calling.   Other jobs in TX: Austin (21), Dallas (32), Fort Worth (30), Ft Worth (1), Grand Prairie (1), Houston (12), Hunstville (2), Huntsville (1), Irving (3), Plano (4), San Antonio (9), Woodlands (1), IT Professional job openings in Austin, TX Jobs List Java Software Developer - J-11-114-055 Create date: 13-Apr-2016 start date :04/25/2016 end date :04/25/2017 submission deadline :04/19/2016 description: The person hired for the position of Software Developer within the Research & Development Team of the Motor Vehicle Systems and Services group will be primarily responsible for the design and development of web services (SOA architect.... 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(This job is for - ETL Jobs in TX FortWorth Architect - (in Fort Worth, TX)) Enterprise Data Architect - 31697 Create date: 05-Feb-2018 Client Info : BNSF Railway We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens Job Description : Period: 02/19/2018 to 12/28/2018 Work Location: FT. WORTH, TX Description: The Selected Resource WILL WORK IN FT. WORTH, TX Office BNSF Railway is seeking a qualified Enterprise Data .... (This job is for - ETL Jobs in TX FortWorth Architect - (in Fort Worth, TX)) Native Android Developer - J-11-231-497 Create date: 07-Aug-2017 RM - Android Developer FS LEVEL13 Member of the development team to build a global mobile app and deploy across multiple countries. More than 2 year of experience in developing Native android apps. Computer Science education. Android developer. Primary Skill Android (This job is for - Developer Jobs in TX ALLEN Developer - (in ALLEN, TX)) User Experience Architect - J-11-252-033 Create date: 31-Jul-2017 Job Description Ensure all aspects of Field Data Gathering implementation in HPU are completed successfully and transfer support to BAU team. Define governance and assurance model for small enhancements. Deliver required enhancements. Assess the need for the Mobility component. If needs continue to exist, test and deploy the F.... (This job is for - job Jobs in TX HOUSTON Architect - (in Houston, TX)) Application - Systems Architect Level IV - J-11-244-716 Create date: 18-Jul-2017 Application - Systems Architect level IV Summary Information Request Type: EMIT - US Geography: United States Labor Category: IT Procurement Type: Contingent Labor Organization Unit: 0970 - ExxonMobil Global Services Company Billable Cost Centers/ Projects: Work.... 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