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Help Desk Consultant
(Jobs in Lakewood, CO)
 
Requirement id 133636
Job title Consultant
Job location in Lakewood, CO
Skills required Analyze Data, Call Center Experience, Help Desk,
Open Date 09-May-2022
Close Date
Job type Contract
Duration 13 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Analyze Data, Call Center Experience, Help Desk,

start date:5/15/2022
End date:06/30/2023

submission deadline:05/13/2022

client info : CO DOR

Description:

Analyze Record to Determine Course of Action: Detects and determines, through conversation/questioning, and thorough research of department files, whether customers motor vehicle records are accurate. Analyzes restraints to determine whether proper action was taken. Determines drivers statutory compliance and whether to allow the restraint to continue or be withdrawn. Determines whether the restraints supporting evidence is in order, whether the driver was properly notified, and whether the restraint is appropriate or if it should be modified/ deleted from the record. Identifies and corrects errors which exist in the motor vehicle record. Resolves discrepancies by reviewing all sources of available data and by soliciting information for each individual situation. Escalates corrections to the record to the proper unit/level of authority for correction. Researches driver records to determine restrictions regarding privacy impacting the release of motor vehicle record information and responds.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 133636 while calling.
 
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(Consultant: Analyze Data, Call Center Experience, Help Desk, in Lakewood, CO)
     
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