Help Desk VTC Troubleshooting Specialist (Jobs in Atlanta, GA)   Requirement id 149401 Job title Specialist Job location in Atlanta, GA Skills required Help Desk, Account Management, Password Manager Tool, VTC Troubleshooting Open Date 10-Sep-2024 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Specialist: Help Desk, Account Management, Password Manager Tool, VTC Troubleshooting No of Submissions : 4 Start date : 10/14/2024 End Date : 04/11/2025 Submission deadline : 09/13/2024 Client Info : GTRI-Advanced Concepts Note : * Agency Interview Type : Either Web Cam or In Person * Onsite Description : Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses issues of moderate complexity, receiving general instructions on routine work and more specific direction on new assignments. The affiliate will interact on a consistent basis with: users within assigned unit which can include management, faculty and staff personnel. Install, maintain and upgrade workstation and peripheral hardware and software. Respond to and resolve workstation, application and server related problems. Update desktop software/applications; maintain documentation on installed applications. Provide users with assistance in working in specific applications. Maintain/troubleshoot office related equipment and applications such as copiers, fax machines, printers, building access system and email accounts. Perform other duties as assigned. The candidate will directly support classified systems in DoD closed areas; as a result, will require a minimum of a Final DoD Secret clearance on the first day in order to perform this work. Experience with Windows, Help desk, account management (including but not limited to account creation, password resets, setting permissions), supporting secure VTC calls, conducting basic user troubleshooting, software patching and upgrades, system hardening and producing RMF documentation (SCAP checklists and other artifacts), STIGs, data transfers, system deployments (including hardware, operating system, and software installation, maintenance, and upgrades), supporting office equipment such as printers and scanners, and documenting installed applications. Years of Experience 2-5 years years of job-related experience Hours /Days Monday – Friday / 8am-5pm (Full-time) (DOD closed area so on-site to perform services for GTRI) ------------------------------------------------------   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 149401 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Help Desk job openings in Atlanta, GA Jobs List GA DHS - Child Welfare (714764) Create date: 06-Jul-2023 Remote Start date :07/24/2023 End Date :06/30/2024 Submission deadline :07/12/2023 Client Info :DHS Description : ------------------------------------------------------ The Child Welfare Modernization Help Desk Analysts role is to ensure proper computer operation so that end users can.... 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