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Help Desk Troubleshooting Software Installation And Support TechLead
(Jobs in Ja
 
Requirement id 147175
Job title Tech Lead
Job location in Jackson, MS
Skills required Help Desk, O365 Experience, Active Directory, Troubleshooting Software Installation An
Open Date 06-May-2024
Close Date
Job type Contract
Duration 5 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Tech Lead: Help Desk, O365 Experience, Active Directory, Troubleshooting Software Installation An

No of Submissions : 1

Start date : 5/20/2024

End date : 09/30/2024

Submission deadline : 5/8/2024 3:00:00 PM

Client info : MDEK12

Note :

* On-site (must be local or relocate to Jackson, MS area)

Description :

Selected candidates role will focus on providing all levels of support to our customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop repair and troubleshooting, software installation, hardware implementation and active directory administration. Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for O365 Applications. Must be good at organizing, prioritizing, and planning. Candidate must be able to update and maintain Help Desk records in accordance with established support procedures. Candidate must also have excellent communication skills.

REQUIRED SKILLS/EXPERIENCE :

Experience working in a help desk environment

Experienced with providing support for O365 Applications

Experience providing remote assistance using various platforms

Experience in desktop\laptop repair, troubleshooting, and software installation

Hardware Implementation and Deployment

Active Directory Management
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 147175 while calling.
 
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