Help Desk Manager (Jobs in Troy, NY)   Requirement id 119395 Job title Manager Job location in TROY, NY Skills required Help Desk, Trouble Shooting PC, Installing Hardware, Software, And Peripherals, Open Date 24-Sep-2021 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Manager: Help Desk, Trouble Shooting PC, Installing Hardware, Software, And Peripherals, Note: * Interview:Phone or video call; then in-person Description: We have a 6-month project with our client in Troy, NY that requires a Mid-Level Help Desk Manager. Provide technical support, diagnose, and troubleshoot issues. Field inbound calls and resolve Help Desk tickets. Install and/or update software and hardware on PCs and laptops. Day-to-Day Tasks include, but not limited to: Answering help desk phone system Creating and updating help desk tickets Getting PCs and Laptops imaged and ready to be shipped Troubleshooting and supporting end users Mandatory Qualifications: Plans, organizes, and integrates cross-functional information technology projects that are significant in scope and impact. Help desk managers complete both technical support and organizational duties, including answering telephones, communicating with clients, diagnosing hardware and software malfunctions, troubleshooting problems, replacing hardware and installing new software on clients machines. Mid-Level: 36 - 60 months Candidate is able to work independently, without assistance. Preferred Qualifications: 36 months experience in Windows 7 or 10 36 months experience in Help Desk Support 36 months experience in doing desktop computer hardware & software diagnostics and repair 36 months experience in desktop/laptop imaging using any imaging software 36 months experience in Microsoft Office 365 Please submit a copy of resume.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 119395 while calling.   Other jobs in NY: Albany (4), Bethpage (6), BUFALLO (1), Buffalo (6), Commack (4), Commack Long (1), Jericho (5), Long Island (4), Long Island City (2), Manhattan (5), Midtown NYC (1), New York (41), New York City (8), NYC (2),    Help Desk job openings in other states Jobs List DGS - Technical Support Analyst 3 - (747385) Create date: 09-Oct-2024 No of Submissions : 2 Start date : 10/28/2024 End Date : 10/31/2025 Submission deadline : 10/15/2024 Client Info : DGS Note: * Agency Interview Type : Web Cam Interview Only * Onsite * IMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th.... 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(This job is for - Help DeskTroubleshooting Jobs in NJ Trenton Consultant - (in Trenton, NJ))    Help Desk job openings in NY Jobs List Mid-Level IT Specialist - 7504 Create date: 19-Dec-2022 start date: 01/05/2023 End date: 01/05/2025 submission deadline: 12/26/2022 Note : * On-site/Remote : On-site * Interview : Phone or video call; then in-person Description: Qualifications IT Specialist - Works in .... (This job is for - Help DeskLansweeper Jobs in NY Albany Specialist - (in Albany, NY)) Senior ETL Developer - 4742 Create date: 18-Mar-2021 On-site/Remote: On-site Description: New York State Early Intervention (EI) and various Health Portfolio projects as needed within the agency. Day-to-Day Tasks include, but not limited to: Resolves/responds to Level 3 helpdesk tickets. Monitors ETL data loading process on a daily bas.... 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