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Help Desk Call Center Experience Troubleshooting Consultant
(Jobs in Madison, WI
 
Requirement id 131682
Job title Consultant
Job location in Madison, WI
Skills required Help Desk, IT Customer Service, Technical Support, Call Center Experience Troubleshooting
Open Date 31-Jan-2022
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Help Desk, IT Customer Service, Technical Support, Call Center Experience Troubleshooting

start date:2/28/2022
End date:06/30/2022

submission deadline:2/8/2022 at 4:00PM CST.

client info : DOA

Note:

* Interview Process: Remote Interviews through TEAMS - 1 round.

* Duration: through 6/30/2022, possibility of extension

* Local candidates or willing to relocate at the candidates expense. Due to current pandemic the majority of work will be done remotely but may be required to occasionally work in the office in Madison WI to provide adequate in-office coverage.

Description:

This position will provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Help Desk capabilities with approximately 6mo - 1 year of experience in the IT customer service field or in a customer support related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

This is a 24x7x365 support center position and to provide adequate coverage an occasional shift in work hours and overtime may be necessary.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 131682 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
Help Desk job openings in Madison, WI
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Help Desk III -134774
Create date: 05-Sep-2024
Bid Limit Per Vendor : 2

Start date : 10/07/2024

End Date : 06/30/2025

Submission deadline : 9/12/2024 at 4:00PM CST

Client Info : DFI

Note :

* Interview Process: Teams video call with camera on
* Duration of the Contract: 6/30/2025, with potential for at least 1-year exten.... (This job is for - Help Desk Analysis Jobs in WI Madison Consultant - (in Madison, WI))

Help Desk II -130716
Create date: 21-May-2024
Bid Limit Per Vendor : 2

Start date : 06/03/2024

End Date : 06/30/2024

Submission deadline : 05/23/2024 at 4:00 PM CST.

Client Info : DOA

Note :

Interview Process: Microsoft Teams interview. Video and Audio on.
Duration: Hire through 6/30/24 with extensions likely.
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Help Desk I -127948
Create date: 05-Mar-2024
start date : 04/22/2024

End date : 06/30/2024

submission deadline :3/12 at 4 PM CT

client info :DOA

Note:

* Interview Process: Remote Interviews through TEAMS - 1 round

* Duration: through 6/30/2024, possibility of extension
Candidate MUST be a WI resident or willing to relo.... (This job is for - Help DeskTroubleshooting Jobs in WI Madison Consultant - (in Madison, WI))

Help Desk IV -125229
Create date: 14-Dec-2023
Start date : 01/08/2024

End Date : 06/30/2024

Submission deadline : 12/20/23 at 4:00PM CST

Client Info : DFI

Note :

* Interview Process: Teams
* Duration of the Contract: 6/30/2024
* Onsite or Remote? 100% onsite. Candidate MUST be a WI resident or willing to relocate to WI at the c.... (This job is for - Help Desk Jobs in WI Madison Developer - (in Madison, WI))

Desktop Support IV - 120130 - SP
Create date: 24-Jul-2023
start date : 08/28/2023

End date : 06/30/2024

submission deadline : 7/31 at 4:00PM CST.

client info : DPI

Note :

* Interview Process: Teams interview

* Duration: 6/30/24 with probable extensions.

* Remote or On-site? Hybrid 60% onsite. Must be a WI resident or willing.... (This job is for - Help Desk Jobs in WI Madison Consultant - (in Madison, WI))
 
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DGS - Technical Support Analyst 3 - (747385)
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No of Submissions : 2

Start date : 10/28/2024

End Date : 10/31/2025

Submission deadline : 10/15/2024

Client Info : DGS

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* Agency Interview Type : Web Cam Interview Only

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GTRI Help Desk Support Specialist (Windows) (746548)
Create date: 10-Sep-2024
No of Submissions : 4

Start date : 10/14/2024

End Date : 04/11/2025

Submission deadline : 09/13/2024

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* Agency Interview Type : Either Web Cam or In Person

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DAS OIT Service Desk 1 (741822)
Create date: 03-Jul-2024
No of Submissions : 3

Start date : 07/22/2024

End Date : 06/30/2025

Submission deadline :07/09/2024

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* 100% Remote

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NJTreasury DORES Help Desk (726441)
Create date: 13-Jun-2024
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No of Submissions : 1

start date :04/22/2024

End date :04/21/2025

submission deadline : 6/18/2024

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Description :

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Help Desk Support Technician - SME Level - 130056
Create date: 06-May-2024
No of Submissions : 1

Start date : 5/20/2024

End date : 09/30/2024

Submission deadline : 5/8/2024 3:00:00 PM

Client info : MDEK12

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 Help Desk job openings in WI
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Help Desk II - 129927
Create date: 30-Apr-2024
No of Submissions : 4

Start date : 06/03/2024

End date : 12/31/2024

Submission deadline : 5/6 at 4:00PM CST.

Client info : Outagamie County

Note :

* Interview Process: Zoom with camera on

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Technician III - 103595 - SP
Create date: 28-Apr-2022
start date:5/31/2022
End date:5 Months from projected start date

submission deadline:5/6/2022 - 4:00PM CST

client info : Outagamie County

Note:

* Interview Process: Via Zoom - please have audio and video enabled (1-2 interviews)

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Help Desk II - 96602 - SP
Create date: 09-Dec-2021
start date:01/03/2022
End date:06/17/2022

submission deadline:12/15/2021 4:00:00 PM

client info : UW Whitewater

Description:

This position works under the general supervision of the Workstation Operation Lead and performs a variety of technology and .... (This job is for - Help Desk Troubleshoot Jobs in WI Whitewater Consultant - (in Whitewater, WI))

Desktop Support III - 96579 - SP
Create date: 09-Dec-2021
start date:12/27/2021
End date:At least 12 Weeks from projected start date

submission deadline:12/16 4:00PM CST.

client info : UW Green Bay

Note:

* Interview Process: Half hour video interview for finalists.

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(Consultant: Help Desk, IT Customer Service, Technical Support, Call Center Experience Troubleshooting in Madison, WI)
     
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