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Help Desk MS Office Windows 10 SharePoint 2010 Wireless Network Customer Service Con
 
Requirement id 119301
Job title Consultant
Job location in CULPEPER, VA
Skills required Help Desk, Reporting Tools, MS Office, Windows 10 SharePoint 2010 Wireless Netw
Open Date 21-Sep-2021
Close Date
Job type Contract
Duration 9 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Help Desk, Reporting Tools, MS Office, Windows 10 SharePoint 2010 Wireless Netw

Start Date :10/4/2021
End Date :06/30/2022
Submission Deadline :09/27/2021

Client Info : VDOT

Note :

* Agency Interview Type: In Person Only

Description :

*local candidates strongly preferred
*100% ONSITE work, working with end users within the assigned district
*MUST possess a valid drivers license - will drive state vehicle


Position is responsible for agency-specific end user support throughout the state of Virginia. Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner.


Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams. Skill in the use of Gmail. Skill in troubleshooting tools and managing and administering desktops and wireless devices. Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking and reporting tools. Strong Customer Service skills that include a “customer first” attitude. Position is responsible for agency-specific end user support throughout the state of Virginia. Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Troubleshoot hardware and software issues.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 119301 while calling.
 
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(Consultant: Help Desk, Reporting Tools, MS Office, Windows 10 SharePoint 2010 Wireless Netw in CULPEPER, VA)
     
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