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Helpdesk Asset Management System TroubleShooting Skills IBM Compatible PCs Consulta
 
Requirement id 133585
Job title Consultant
Job location in Madison, WI
Skills required Oral And Written Communication, Helpdesk, Incident Management, Asset Management System TroubleShooting
Open Date 05-May-2022
Close Date
Job type Contract
Duration 13 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Oral And Written Communication, Helpdesk, Incident Management, Asset Management System TroubleShooting

start date:5/30/2022
End date:06/30/2023

submission deadline:5/13/22 at 4:00PM CST.

client info: DOC

Note:

* Interview Process: Virtual Interviews (audio and video on) via Microsoft Teams. Interview duration 45 minutes. One round.

* Duration: Through 6/30/23

* Remote or On-site? Local candidates or willing to relocate at the candidates expense

Description:

Working under the close supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM), performs Level One troubleshooting and support for all BTM provided hardware and software solutions.

The IS Technical Services – Professional shall comply with the Departments administrative rules and the agencys policies and procedures including those related to the Departments overall Reentry philosophy of using evidence-based strategies, practices and programs which target an offenders individual criminogenic needs and risk level.

Job Knowledge, Skills& Abilities:

1. Ability to work with diverse customers in a calm, respectful manner to address potentially difficulty situations.

2. Ability to manage and work on multiple priorities or projects.

3. Ability to document standard operating procedural documentation as it pertains for support procedures, and properly assigning unresolved incidents.

4. Ability to effectively multitask and prioritize workload.

5.Effective oral and written communication skills.

6. Ability to work in a team oriented collaborative work environment.

7. Understanding of the use of Help Desk incident management and asset management systems.

8. Knowledge of State and Agency customer base and associated hardware and software applications.

9.Ability to perform diagnostics on hardware of software.

10.Knowledge of general analytical and troubleshooting procedures.

11.Knowledge of industry-standard computer application software, such as the MS-Office suite.

12.Knowledge of IBM compatible computer hardware.

13.Demonstrated technical competence in a customer support environment and knowledge of information systems technology and operations.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 133585 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
Oral And Written Communication job openings in Madison, WI
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End date : 06/30/2025

Submission deadline : Due to SCS 07/09/2024 by 8:00 A.M. CST

Client info: Madison, WI -IT –DOC–DMS –BTM Wisconsin Department of Corrections (DOC)

Note:

* Interview Process:

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Certified Microsoft .NET Web Developer-IV - RFS 131738
Create date: 13-Jun-2024
* Maximum Submissions per Supplier : 2

Start date : 07/01/2024

End date : 06/30/2025

Note: * Submission deadline : 06/18/2024 by 8:00 A.M. CST

* Candidates MUST be WI residents

Interview Process:

• Teams with camera on
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End date : 06/30/2024

submission deadline :2/2/24 at 4:00PM CST.

client info : DOT

Note:

* Interview Process: Virtual Interview with camera and audio on. 1 round

* Duration: June 30, 2024 with possibility of extension.

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End date: 06/30/2023

submission deadline: 10/27/2022 at 4:00PM CST.

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Note:

* Interview Process: In-person or virtual, 1 round

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Client Info : DRC

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* Job will be hybrid working in London, Ohio.

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 Oral And Written Communication job openings in WI
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Desktop Support I - 107419 - SP
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Note:

* Interview Process: Interviews will be done via zoom with camera on. One round of interview.

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Note :

* Comments: Phone, Web Based, and/or In-Person interviews acceptable for all interview phases

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(Consultant: Oral And Written Communication, Helpdesk, Incident Management, Asset Management System TroubleShooting in Madison, WI)
     
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