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Helpdesk Planning Testing Background Engineer
(Jobs in MARINA BAY, MA)
 
Requirement id 44528
Job title Engineer
Job location in MARINA BAY, MA
Skills required Air Watch Mobile Device Management, Apple IOS, Helpdesk, Planning Testing Background
Open Date 30-Mar-2015
Close Date
Job type Not specified
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Engineer: Air Watch Mobile Device Management, Apple IOS, Helpdesk, Planning Testing Background

Looking for a Senior Apple/iOS Administrator/Engineer to be responsible for configuration and distribution of desktop, laptop and mobile devices.

Must be Apple-Certified specialist and will be responsible for all hardware: device settings, images creation/deployment, security implementation

Responsible for all Tier 3 requests related to Apple/iOS Devices.

Applicant must have experience with in a corporate environment using Airwatch Mobile Device Management Solution.

Develop, implement and maintain specific documentation for:
- Device provisioning and management of Apple/iOS phones and ipads
- Device Settings
- Image Standards
- Security Protocols
- AirWatch MDM administration
- Maintain device inventory with hard and electronic copies of equipment sign out sheets, as well as updating Access databases to track all equipment.
- Work with Verizon Portal Liaisons to resolve internal equipment swaps and upgrades
- Support devices across EOHHS with remote/onsite troubleshooting and timely resolution.


QUALIFICATIONS:
- Advanced knowledge and experience planning, evaluating, testing, and supporting Apple/iOS mobile devices (iPhone and iPad) is a must.

Certifications: (Candidates without ALL 5 of the below Certificates will NOT be considered per our client)

- AirWatch Mobile Enterprise Expert
- Apple Certified Technical Coordinator
- Apple Certified Help Desk Specialist
- Apple Certified Desktop Technician
- Apple Certified Portable Technican

Other skills:
- Analyzing, troubleshooting and resolving incidents.
- Ability to work well on collaborative, cross-functional teams
- Solid interpersonal skills with ability to work effectively with people of all levels of information technology with a wide range of constituencies and organizational relationships requiring strong written and verbal communications skills.
- Experience managing and maintaining a Mobile Device Management solution: specifically AirWatch
- Perform all administrative tasks relating to staff personnel including: training and education of Apple/iOS devices
- Able to maintain a professional demeanor under occasionally stressful situations with all personality types.
- A background in technical IT roles such as operations or engineering, with a clear and abiding understanding of information technology.
- Bachelors degree in Computer Science, Computer Information Systems, Information Technology, Information Management or equivalent work experience.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 44528 while calling.
 
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(Engineer: Air Watch Mobile Device Management, Apple IOS, Helpdesk, Planning Testing Background in MARINA BAY, MA)
     
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