Helpdesk IPhone Software Renewals VLAN Server Support DCL Scripting Consultant (J   Requirement id 115829 Job title Consultant Job location in Richmond, VA Skills required Helpdesk, Trouble Shooting PC, IPhone, Software Renewals VLAN Server Support DC Open Date 07-Apr-2021 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: Helpdesk, Trouble Shooting PC, IPhone, Software Renewals VLAN Server Support DC start date:4/19/2021 End date:04/22/2022 submission deadline:4/12/2021 client info :DGS Note: * Agency Interview Type: Web Cam Interview Only * IMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th Street. Description: Parking is NOT provided for contractors. Pls make sure to share that with your candidate to avoid issues should they be selected. Prefer local Richmond based candidates only at this time. ABOUT THE ROLE The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. Also responsible for triage of incoming new calls and monitoring of existing calls for completion. Support duties include but are not limited to network connectivity troubleshooting, desktop hardware, OS, printers, phone, and Multimedia support. The candidate will need to have a basic understanding of Active Directory in a multiple Domain network environment. They must also have a fundamental understanding of Personal Computer and Information Systems operations. The position includes ensuring that department manuals are current and items such as manuals, reference guides, IT procedures, diagrams and other technical documents remain up to date. As necessary, the ideal candidate will assist in the authoring of new troubleshooting procedures, guidelines and diagrams. The candidate must possess excellent interpersonal skills for communicating as their primary job will be customer facing. The candidate also must be able to perform in a team environment Help Desk Tech Job Duties include: 1. Respond to and direct help desk tickets to other technicians for resolution. DGS uses an internal application for ticketing. Exp with Remedy or similar ticketing apps is fine. 2. Perform installation and troubleshooting of PCs, printers, iPhones and software. 3. Daily inspections of server room and data closets 4. Manage backup tape rotation and cases for offsite pickup 5. Perform network jack activation for correct VLAN 6. Basic customer training and support on Mitel phone operations. Prefer MiTel, but will accept experience with other phone systems. 7. Weekly review of all outstanding Help Desk tickets and notify DCLS Team Lead of overdue tickets   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 115829 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14), Helpdesk job openings in Richmond, VA Jobs List DGS - IT Security Analyst 2 (659818) Create date: 13-Sep-2021 Start Date :09/20/2021 End Date :09/16/2022 Submission Deadline :09/17/2021 Client Info : DGS Note : * Agency Interview Type: Web Cam Interview Only Description : Pls note: DGS has requested that this job req go to SWAM vendors only therefore it will not .... (This job is for - Helpdesk Jobs in VA Richmond Analyst - (in Richmond, VA)) DBHDS - Help Desk 3 (651581) Create date: 14-May-2021 Start Date:05/03/2021 End Date:10/30/2021 Submission Deadline:5/19/2021 Client Info:DBHDS *Note: Agency Interview Type: Web Cam Interview Only Description: IT is seeking a Helpdesk Analyst to supplement a resource that will be out on leave. Duration expected to go to Oct 30 with.... (This job is for - Helpdesk Jobs in VA Richmond Consultant - (in Richmond, VA)) Help Desk Support - 313132 Create date: 03-Jan-2013 Description: Required Skills: * Recent experience in a full-time Help Desk / Technical Support position (Required 4 Years) * Extensive experience correcting Windows operating system issues (Required 4 Years) * Extensive exp installing Windows operating systems. (Required 4 Years) * Experience with Windows XP and.... (This job is for - Helpdesk Jobs in VA Richmond Consultant - (in Richmond, VA))    Helpdesk job openings in other states Jobs List Help Desk Analyst - Level 1 - 59757 Create date: 20-Dec-2022 start date:1/23/2023 End date:01/21/2024 submission deadline:01/06/2023 client info : CT DCF Note: * Position Location: On Site Description: The Department of Children and Families depends on the core, mission-critical applicatio.... (This job is for - Helpdesk Jobs in CT Middletown Analyst - (in Middletown, CT)) Help Desk II - 103872 - SP Create date: 05-May-2022 start date:5/30/2022 End date:06/30/2023 submission deadline:5/13/22 at 4:00PM CST. client info: DOC Note: * Interview Process: Virtual Interviews (audio and video on) via Microsoft Teams. Interview duration 45 minutes. One round. * Duration: Through 6/30/23 * Remote or O.... (This job is for - Helpdesk Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk Support I - ITS NOC Help Desk Create date: 09-Nov-2021 start date:12/6/2021 End date:12/30/2022 submission deadline:11/15/2021 client info : CO DOT Note: * Candidate must be local or willing to commute or relocate. Description: The purpose of this Help Desk position is to provide a pr.... (This job is for - HelpdeskLinux Jobs in CO Golden Consultant - (in Golden, CO)) Help Desk IV - 93361 - SP Create date: 01-Oct-2021 start date:10/25/2021 End date:9 Months from projected start date submission deadline:10/8 at 4PM CST client info : Investment Board Note: * Interview Process: Phone, Microsoft Teams * Duration: 9 months * Local candidates preferred or willing to relocate at candidates expe.... (This job is for - HelpdeskTroubleshooting Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk Development Implementation Project - 92643 - NSP Create date: 24-Sep-2021 start date:10/18/2021 submission deadline:10/12/2021 2:00:00 PM client info : Health Description: Department of Health VPDIP Service Now Help Desk Development and Implementation Project. (This job is for - Helpdesk Jobs in TN Nashville Consultant - (in Nashville, TN))    Helpdesk job openings in VA Jobs List VDEM Help Desk 1 (652086) Create date: 04-May-2021 Start Date:05/17/2021 End Date:09/08/2021 Submission Deadline:5/10/2021 Client Info:VDEM *Note: Agency Interview Type: Web Cam Interview Only Description: *local candidates strongly preferred *interviews will be conducted via MS Teams or Google Meet. *candidate.... (This job is for - Helpdesk Jobs in VA Richond Consultant - (in Richond, VA)) Network Technician II - J-11-123-802 Create date: 12-May-2016 start date :05/16/2016 end date :12/16/2016 submission deadline :05/18/2016 description: We are looking to hire a highly motivated, best-in-class Network Technician to join our team within network infrastructure deployment. The candidate will work with minimum supervision in a dynamic environment to drive the expansion of.... (This job is for - Helpdesk Jobs in VA DULLES Expert - (in Dulles, VA)) IT Specialist Create date: 09-Jan-2015 Responsibilities: * Monitor the service components. * Implement monitoring tools. * Acknowledge the events, and decide when to escalate. * Identify performance bottlenecks, and take corrective actions. * Measure the availability of IT services and the impact of service outages. * Monitor the actual availability achieve.... (This job is for - Helpdesk MS Office Java Jobs in VA Herndon Specialist - (in Herndon, VA)) (Consultant: Helpdesk, Trouble Shooting PC, IPhone, Software Renewals VLAN Server Support DC in Richmond, VA)

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