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IRD Testing QA Team Troubleshoot Developer
(Jobs in Charlotte, NC)
 
Requirement id 68193
Job title Developer
Job location in Charlotte, NC
Skills required Genesys Developer, IRD, Technical Specifications, Testing QA Team Troubleshoot
Open Date 08-Mar-2018
Close Date
Job type Contract to Hire
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Developer: Genesys Developer, IRD, Technical Specifications, Testing QA Team Troubleshoot

Client Info : Wells Fargo - Charlotte

Candidate must be our W2 Employee

Candidates RTR form should be only on the name of APEX Systems

Job Description :

Apex Systems, the nations 2nd largest Information Technology staffing organization, has an opportunity for a Senior Genesys Developer. This is a contract opportunity, set to run 18 months.

**Candidates need to understand and be able to speak to their experience with call flows and know how to track them with scripting experience.

Genesys Developer Responsibilities Include:

Ownership of full Genesys development cycle in support of small enhancements and large project initiatives for diverse lines of business
Translation of business requirements into a Technical Specification Design document
Interaction Routing Designer (IRD) tool used to create and maintain routing strategies in-line with an enterprise code standard
Utilization of Configuration Management Environment (CME) transaction list objects to configure options in support of the routing strategies
Perform full unit testing in development lab environment and support QA team in setup and configuration of lab components
Conduct peer code reviews and formal hand-off of code to QA
Create formal documentation (standard Production Installation Document) depicting steps involved to implement code and supporting configuration into production, description of all changes, and testing considerations
Support of Systems Integration Testing and User Acceptance Testing
The senior level developer will coach less experienced members of the internal CTI Development team to ensure knowledge share and adherence to coding standards
Provide Tier 3 support of the production environment to troubleshoot and resolve routing issues
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 68193 while calling.
 
Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),
Genesys Developer job openings in Charlotte, NC
Jobs List

Genesys Developer
Create date: 02-Sep-2014
[NOTE: START DATE: 10-01-2014]

[NOTE: SUBMISSION DEADLINE: 09-04-2014]

[NOTE: Must be our own w2]

[Client Info: Wells Fargo]

Description:
Genesys Developer - Responsibilities include ownership of full Genesys development cycle in support of small enhancements and large project initiatives for diverse.... (This job is for - IRD Jobs in NC Charlotte Developer - (in Charlotte, NC))
 
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Genesys Developer (CS2) - 53506
Create date: 02-Jul-2019
Description:

Genesys Developer. We are seeking a Genesys Developercontractor in Columbus, Ohio with routing experience or other Contact Center software suites like Genesys such as Avaya, Cisco, Interactive Intelligence (I3), Aspect, etc. (This job is for - Cisco Routers Jobs in OH Columbus Developer - (in Columbus, OH))

Genesys Payroll And Mainframe SME - J-11-246-997
Create date: 31-Jul-2017
Start Date : 07/24/2017
End Date : 12/23/2017
Submission Dead Line : 08/04/2017
Description :

Genesys Payroll and Mainframe Subject Matter Expert (SME)
Location: Chicago, IL (60603)

Responsible for Genesys Payroll and Mainframe application production support and enhancement.
Shou.... (This job is for - SMEJCL Jobs in IL CHICAGO Developer - (in Chicago, IL))

Voice Engineer - 6582
Create date: 08-Jun-2017
The candidate will provide support and consulting on current contact center platforms including Genesys CTI, IVR, eServices, NICE/IEX workforce management, & Verint workforce management.

Responsibilities:

* Build knowledge/skills of team members on new technologies (Co-Browse, Chat, Analytics & other)
* On-call re.... (This job is for - Troubleshooting NICE Jobs in OH Columbus Engineer - (in Columbus, OH))

Genesys / IWD Engineer
Create date: 22-Sep-2016
Start Date : 10/04/2016
Submitted Deadline: 09/28/2016
Description :

Requirements:
- Genesys IWD with 5+ years of experience:
- In depth programming knowledge of Genesys and Genesys IWD call routing, in particular with non-standard out-of-box table lists both creation and revision.
- Provide support in validati.... (This job is for - job Jobs in OR Remote Engineer - (in Remote, OR))

Genesys Engineer - J-10-761-120
Create date: 18-Mar-2013
Genesys Engineer
Irving, TX
Long term contract

SKILLS:
Genesys:
Call Center:
Database Technologies:
GVP and Proactive Contact
VOIP:

This role interacts with various teams and vendors and is responsible for designing and developing routing strategies and list objects to ensure optimal.... (This job is for - Databases VOIP Jobs in TX FORTWORTH Engineer - (in Fort Worth, TX))
 
 
(Developer: Genesys Developer, IRD, Technical Specifications, Testing QA Team Troubleshoot in Charlotte, NC)
     
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