ISDN DSL PBX TeamLead (Jobs in New York City, NY)   Requirement id 89428 Job title Team Lead Job location in New York City, NY Skills required ISDN, DSL, Apple Experience, PBX Open Date 05-Mar-2019 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Team Lead: ISDN, DSL, Apple Experience, PBX Start Date:3/29/2019 End Date:09/29/2019 Submission Deadline :3/22/2019 Note: Need locals with in-person interview available. Need 3 References with resume (please send via email) Description : we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for the people who work here. we are currently seeking a Telecommunications lead to join our team in NYC, New York. Resume Due Date: 3/22/2019 Principal Duties and Responsibilities include: Oversee the day to day operation for the NEC PBX phone support vendor, managers, and technicians Ensure Telecommunications NEC vendor remedy tickets (for day-to-day break fix) meet SLA requirement; are maintained properly. Ensure Telecommunications remedy tickets for NEC vendor off- hours meet SLA requirement; are maintained properly. Ensure RCA are provide by vendor for all outages. Maintain data and configuration information with Verizon Customer Redirect Service for BCP purposes Perform a variety of special assignments, generally in long-range planning, evaluation, testing, and remediation. The incumbent responds to Voice related calls, which range in scope from local facility to agency wide. He/she independently plans and carries out projects; analyses of requirements; integrating and coordinating vendor management The incumbent serves as a technical subject matter expert in the areas of PBX engineering, IT systems, information management and policy planning Prepares EITS weekly summary reports, staff assignment updates and staff reviews Responsible for emergency phones and business continuity re-direct services both landline and wireless. Reviews existing voice and data configurations within elements of the HHC hospital facilities and makes recommendations and/or changes to improve the. efficiency and effectiveness of the systems service Responsible for planning and removal legacy PBX and telecommunications equipment Responsible for the day to day support for VOIP infrastructure systems/equipment Responsible for the support for all Telecommunications Infrastructure systems/components to include continuous monitoring and analysis of the telecommunications Infrastructure to ensure a maximum performance and availability Responsible for procurement, configuration, and deployment of Mobile telecom devices to include item, such as Apple iPhones, Galaxy Smartphones, Mifis Pagers and Air Cards Verify and ensure all Hospital telephone equipment location records, extension assignments, type of instruments, class of service, repair records, system data servers, and the telecommunications database are maintained correctly and accurately Knowledge of traffic flow characteristics; knowledge to review proposals for technical accuracy and vendor performance in satisfying contractual requirements and identifying and resolving issues or problems found. Responsible for diagnosing and/or resolving problems in response to reported incidents involving telecommunications, PBX network components, systems, or PBX software installed Responsible for the supervision, planning and delivery of system support services, including troubleshooting, customer assistance, and/or training, in response to customer requirements Qualifications / Required Skill: 3 to 4 years related work experience Participate in special projects as needed and perform other duties as assigned Must be able to work independently as well as work as part of a fastmoving team Must be able to work at various locations when neces   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 89428 while calling.   Other jobs in NY: Albany (4), Bethpage (6), BUFALLO (1), Buffalo (6), Commack (4), Commack Long (1), Jericho (5), Long Island (4), Long Island City (2), Manhattan (5), Midtown NYC (1), New York (41), New York City (8), NYC (2),         (Team Lead: ISDN, DSL, Apple Experience, PBX in New York City, NY)

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