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IT Experience Troubleshoot Specialist
(Jobs in Cleveland, OH)
 
Requirement id 120942
Job title Specialist
Job location in Cleveland, OH
Skills required Written And Verbal Communication Skills, IT Experience, Bachelor Degree In IT Related Field, Troubleshoot
Open Date 17-Dec-2021
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Specialist: Written And Verbal Communication Skills, IT Experience, Bachelor Degree In IT Related Field, Troubleshoot

Description:

Responsibilities

Our client in Cleveland Ohio is seeking a User Support Specialist.

Candidates will work onsite.

Our client is seeking a skilled Information Technology professional to join the Information Technology department as a User Support Specialist.

Job duties

Administer end-user equipment and supports end-user activities.
Investigate user problems and identify their source; determine possible solutions; tests and implements solutions.
Perform system user add, change and disable.
Troubleshoot networks, systems and applications and engage appropriate resources to identify and correct malfunctions and other operational difficulties.
Develop and conduct various training and instruction for system users on operating systems and other applications; assist users in maximizing use of networks and computing systems.
Maintain confidentiality with regard to the information being processed, stored or accessed by the end-users on the network.
Ensure appropriate printer supplies are on hand.
Assist personnel of other departments as a computer resource.
Provide computer orientation to new and existing company staff as needed. Logs information for future tracking.
Maintains documentation for operation and systems according to department standards.
Log computer inventory information in the appropriate tracking system.
Promote a safe and secure atmosphere, follow all safety and security rules and perform other related duties as assigned.
Provide support to staff on all company-supported software and hardware.

Requirements

Applicants must have an Associates Degree in Business, Information Technology or related field or equivalent professional work experience.
Applicants must have a minimum of one (1) year of IT related experience.
Applicants must have the ability to communicate technical information to nontechnical personnel.
Applicants must have the ability to install, configure and maintain personal computers, networks and related hardware and software.
Applicants must have some knowledge of computer and/or network security systems, applications, procedures and techniques.
Applicants must the ability to identify and resolve computer system malfunctions and operations problems.
Applicants must possess skill in organizing resources and establishing priorities.
Applicants must have excellent verbal and written communication skills.
Applicants must have the ability to learn and support new systems and applications.
Bilingual abilities are a plus.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 120942 while calling.
 
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(Specialist: Written And Verbal Communication Skills, IT Experience, Bachelor Degree In IT Related Field, Troubleshoot in Cleveland, OH)
     
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