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IT Experience Service Delivery Management Computer Science Provide Services Interpe
 
Requirement id 132189
Job title Manager
Job location in Chester, VA
Skills required IT Services, Technical Knowledge, IT Experience, Service Delivery Management Computer Sci
Open Date 24-Feb-2022
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Manager: IT Services, Technical Knowledge, IT Experience, Service Delivery Management Computer Sci

Start Date :03/14/2022

End Date :04/30/2022

Submission Deadline: :03/1/2022

Client Info: VITA

Note :

* Agency Interview Type: Web Cam Interview Only

Description:

*local candidates strongly preferred
*candidates must possess an active PMP from PMI or a VITA PM certification. NO other certs accepted
*Telework schedule will be determined by manager. Current policy is up to 3 days a week teleworking.
*will likely be extended beyond 4/30/22, probably for an additional 6 + months


This position needs to filled to be filled to function as the liaison between VITA and SAIC in VITAs role as Service Tower Supplier, working with internal Service Providers for internal Services and support the introduction and ongoing sevice oversight og VITA services in the Service catalog. The role will also chair the VITA as an STS governance forums. Needed to serve as the single point of contact for resolution of billing data updates, billing inquiries, billing disputes, forecasting and budget, etc. of all VITA provided services.


Broad knowledge and/or hands on experience in multiple IT Services within the following areas: service desk, end user services (PCs, mobile technology, messaging), data center (server, storage, mainframe), network, voice, and cyber security
Demonstrated success influencing others, conflict resolution, sound judgment in managing sensitive data
Proven success in achieving outcomes through collaboration across the business
Foundational IT/technical knowledge preferred (e.g. ability to understand Agile methodology, SDLC process).
Must demonstrate strong analytical, reasoning and problem solving skills
Ability to set priorities and adapt to changes in a quick, professional manner
Detail Oriented with the ability to organize and coordinate activities
Excellent written and oral communication skills and interpersonal skills
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 132189 while calling.
 
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(Manager: IT Services, Technical Knowledge, IT Experience, Service Delivery Management Computer Sci in Chester, VA)
     
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