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ITIL IT Infrastructure Consultant
(Jobs in Atlanta, GA)
 
Requirement id 137767
Job title Consultant
Job location in Atlanta, GA
Skills required A+ Certification, ITIL, Oral And Written Communication, IT Infrastructure
Open Date 29-Nov-2022
Close Date
Job type Contract
Duration 7 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: A+ Certification, ITIL, Oral And Written Communication, IT Infrastructure

Start Date : 11/21/2022
End Date : 06/30/2023

Submission Deadline : 12/06/2022

Client Info : APS - IT

Note:
* Position Location On Site

Description :

Scope of Work/Key Responsibilities:
• Ensure all audio-visual equipment is in good working order as required to the clients specification and provide immediate support when necessary
• Ensure that where possible all AV equipment requested by clients is set up and tested within given timescales
• Will be able to manage all AV equipment for the duration of the event(s).
• Be aware and knowledgeable of all events and meetings taking place in the district.
• Maintain a comprehensive and accurate working record of room bookings
• Ensure all AV equipment is carefully and safely stored and complete regular audits of the equipment
• Work with internal teams to resolve audio visual related issues that affect equipment setup or changes
• Escalate major issues (wireless, network etc.) to IT Infrastructure technical teams as necessary
• Inventory, validate and report all technology items in schools. Report any asset transfers to ensure ownership is properly captured
• Provide support for projects (as needed) that may be running in the schools
• Follow established processes and procedures. Report to IT any suggestions that will improve process or make support easier or more efficient
• ALWAYS maintain exceptional customer service posture


Skills and Qualifications:
3+ years work experience (minimum) … 5+ years preferred:
• A+ Certification
• Strong customer service skills
• Knowledge of working with complex audio/visual and collaboration integrated systems
• In-depth audio/visual technical knowledge with a minimum of 3 years practical related experience
• Must be physically able to load and unload A/V equipment into a van or truck
• Experience in organizing, planning, executing complex and highly visible projects.
• ITIL experience/certification is a plus
• Must have clean criminal record with the ability to pass finger-print background check
• Must be authorized to work in the Unites States
• Must hold a valid drivers license


Personal Attributes:
• Creativity and strong attention to detail
• Ability to work effectively on tight deadlines, as necessary
• Excellent command of English language
• Oral and written communication skills
• Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers
• Positive, productive team player
• Desire to learn new skills and improve


Education/Training:
• Minimum of Associate degree (preferred)
• 3+ years experience in field tech. support. Equivalent combination of education and experience will be considered.


Work:
This work will be completed on-site at the any of the Atlanta Public Schools sites or building in the metro Atlanta area. The analyst would need to work M, T, W, TH, F (typically 8am – 5pm). Hours may change slightly to accommodate various events.
May be required to pick up equipment or other parts needed for events from the APS IT Warehouse or Central Office building.


Leadership:
The audio/visual tech will take day-to-day direction from the APS School Support Specialist assigned to their region. He/she will be responsible for providing regular updates and meeting the deadlines imposed by the district.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 137767 while calling.
 
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(Consultant: A+ Certification, ITIL, Oral And Written Communication, IT Infrastructure in Atlanta, GA)
     
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