ITIL CBAP PMP CMDB ITSM Business Analysis Analyst (Jobs in Washington, DC)   Requirement id 89722 Job title Analyst Job location in Washington, DC Skills required ITIL, CBAP, PMP, CMDB ITSM Business Analysis Open Date 12-Mar-2019 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: ITIL, CBAP, PMP, CMDB ITSM Business Analysis Duration: Long term contract Qualifications: 1. 3+ years of relevant experience in business analysis and process improvement 2. Practical experience with gathering business requirements and managing projects. 3. One or more of the following certifications are highly desired: ITIL, ServiceNow, CBAP, PMP. 4. Basic understanding of ITIL processes: Change Management, Release Management, and Asset and Configuration Management. 5. Knowledge and understanding of both Infrastructure and Application Development concepts and topologies. 6. Practical experience in technical support and/or change and release management is a plus. 7. The candidate should possess strong oral and written communication skills; show initiative, innovativeness, and acute attention to detail; have the ability to establish priorities, meet deadlines, and manage multiple tasks effectively Responsibilities: Under the supervision of the ITSM process lead, and in collaboration with stakeholders, the selected candidate is responsible for the following: Business Analysis / Process Improvement: Focuses on understanding the ITSM structure, policies, and operations for ITD, and recommends solutions that enable the department to achieve its goals. Identifies, documents and analyzes opportunities to improve ITSM business processes and facilitates adoption of changes and improvements. Focuses in identifying synergies and better integrating the practices and controls around asset/configuration management and change management. Initiates and coordinates ITSM system (ServiceNow) enhancements supporting process improvements; perform and document functional testing; and develops system and end-user documentation as needed. Monitors process performance indicators and conducts audits to ensure continuous efficiency and effectiveness of asset/configuration management and change management. Design and develop queries/reports based on business needs and/or in support of process compliance audits. Supports other ITSM processes and performs other activities as needed. Change Management: Reviews changes and provides the necessary approvals based on change type. Identifies and flags operational risks for the organization which are introduced through technology changes. Co-leads change review meetings and prepares documentation to support the change meetings. Asset & Configuration Management: Manages/implements controls to ensure the Configuration Management Database (CMDB) information is up-to-date, accurate, and auditable. Reconciles, integrates and/or automates data exchange between CMDB and other sources to ensure data accuracy. Performs daily operational configuration management tasks in accordance with IMFs configuration management policy. This email and any files transmitted with it are confidential and or privileged information internal to our organization and intended solely for the use of the individual(s) or entity or entities to whom they are addressed. This message contains confidential information and is intended only for the recipients. If you have received this email in error please notify the sender by replying to this email and then delete this message and any attachments. If you are not the named addressee you may not disseminate, distribute or copy this e-mail. If you are the intended recipient you are notified that unauthorized disclosure, copy, storage, or distribution of this information is strictly prohibited.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 89722 while calling.   Other jobs in DC: Washington (6), ITIL job openings in Washington, DC Jobs List Network Engineer - 55532 Create date: 12-Nov-2019 Note: * Candidate must be your W2 Employee. * We should submitt only GC, GC EAD, L2 EAD, H4 EAD and Citizen. * We should take signed RTR form from the candidate (Candidate RTR form should be only on the name of Apex Systems) Job Description : The Sr. Principal Applications System Engineer will be responsib.... (This job is for - ITIL Wi Fi Jobs in DC Washington Engineer - (in Washington, DC))    ITIL job openings in other states Jobs List NCDIT - Technical Specialist- Senior (751466) Create date: 25-Nov-2024 No of Submissions : 2 Start date : 12/01/2024 End Date : 06/30/2025 Submission deadline : 11/26/2024 Client Info : NCDIT Note: * Agency Interview Type : Webcam Interview Only * Hybrid Description : Must-Haves: 4-6 years of experience .... (This job is for - ITIL Jobs in NC Raleigh Specialist - (in Raleigh, NC)) ServiceNow Implementation - Professional Services - 128951 Create date: 03-Apr-2024 Start date : 5/13/2024 Submission deadline : 5/6/2024 3:00:00 PM Client info : Medicaid Description : The State of Mississippi, Division of Medicaid (DOM) is seeking proposals from interested, qualified professional entities to provide planning, project mana.... (This job is for - ITIL ITSM DOM Jobs in MS Jackson Consultant - (in Jackson, MS)) ServiceNow Implementation - Professional Services - 128642 Create date: 26-Mar-2024 Start date : 4/22/2024 Submission deadline : 5/1/2024 3:00:00 PM Client info : Medicaid Description : The State of Mississippi, Division of Medicaid (DOM) in seeking proposals from interested qualified professional entities to provide planning, project man.... (This job is for - ITSM ITIL DOM Jobs in MS Jackson Consultant - (in Jackson, MS)) VDOT ITIL Process Manager (723742) Create date: 09-Nov-2023 Hybrid Start date :12/04/2023 End date :06/30/2024 Submission deadline :11/14/2023 Client info :VDOT Description : **Local Richmond, VA candidates required due to onsite requirement **This position requires onsite several days a w.... (This job is for - ITIL Stakeholders Jobs in VA Richmond Manager - (in Richmond, VA)) Program Manager -123722 Create date: 25-Oct-2023 Start date : 11/13/2023 End date : 09/30/2024 Submission deadline :10/27/23 at 10am EST Client info : Enterprise Services Note: * Interview Process: Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. * Duration: 1 year * Hybrid: Res.... (This job is for - ITIL Jobs in MI Lansing Manager - (in Lansing, MI))     (Analyst: ITIL, CBAP, PMP, CMDB ITSM Business Analysis in Washington, DC)

Featured Jobs Budgeting Office Consultant (Jobs in Harrisburg, Pennsylvania) PMP Manager (Jobs in Atlanta, Georgia) Javascript Developer (Jobs in Tucker, Georgia) Architecture - - Specialist (Jobs in Raleigh, North Carolina) Typography Power Consultant (Jobs in Nashville, Tennessee) - Consultant (Jobs in Bismarck, North Dakota) SSIS JAVA Analyst (Jobs in Richmond, Virginia) TSOISPF Specialist (Jobs in Columbus, Ohio) Integration IT Specialist (Jobs in Columbus, Ohio) API CI Developer (Jobs in Richmond, Virginia)