ITIL ITSM Support Good Oral And Written Communication Skills VMware E.G. Building And   Requirement id 91561 Job title Analyst Job location in Ft Worth, TX Skills required ITIL, ITSM, Support, Good Oral And Written Communication Skil Open Date 24-Apr-2019 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement not found Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Analyst: ITIL, ITSM, Support, Good Oral And Written Communication Skil Candidate must be our W2 Employee We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens Job Description : 7 day/24 hour Operation Environment – Shift work flexibility is REQUIRED. Responsibilities: • This Situation Management position works with internal support teams and suppliers to analyze, resolve and lead root cause analysis all mission critical IT and Telecom service interruptions. • Responsible for critical role whose primary responsibility is to protect business system availability through integrated incident, problem, and change management. Including actions to engage, unify and direct parties to mitigate and resolve outage events. • Responsible for system monitoring for fault conditions as opportunities for optimization. • Establishes command and control. • Conduct technical root cause analysis. • Drives the change/incident/problem management process for critical internal issues and governs service providers problem response and management. Proactively looks for business impacting change activity including failed changes, back outs, and exceptions. • Facilitate After Action Reviews. • Analyzes problem trends and reports. Explicitly, has the ability to identify chronic activity. • Participates with management in defining, developing and executing plans to accomplish support objectives. • Ability to address, and communicate to senior levels of management, and timely notify appropriate parties as efficiently as possible. Qualifications: • B.S. degree (Computer Science, Information Systems, or Engineering) preferred • Technical certification(s) or five or more years of support experience (event, incident, problem, change management). - ITSM Certified preferred • Able to work Shifts in a 7x24 environment. • Provide on call support as needed. • Excellent writing skills as well as note taking, chronological time lining, and verbal communications necessary. Preferred Qualifications: • Technically strong in distributed systems/administrator (Wintel, Solaris, VMWare, WebSphere, SAP, ERP, SQL, Network, etc.) • Working knowledge of ITIL best practices - ITIL V3 certification is a plus. Familiar with application methodologies such as SDLC lifecycle. • Familiar with an environment driven by SLAs and KPIs with emphasis on negotiating a central focus with multiple parties. • A good understanding of our client business and other Technology Services functions. Experience in driving for system availability and identifying trends and follow through to solutions of highly complex systems issues. • Experience with interaction at all levels of an organization. • Remedy and 2 to 4 years programming experience would be a plus.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 91561 while calling.   Other jobs in TX: Austin (21), Dallas (32), Fort Worth (30), Ft Worth (1), Grand Prairie (1), Houston (12), Hunstville (2), Huntsville (1), Irving (3), Plano (4), San Antonio (9), Woodlands (1), ITIL job openings in Ft Worth, TX Jobs List Application Systems Analyst - 45421 Create date: 01-Apr-2019 We should submitt only GC, GC EAD, L2 EAD, H4 EAD and Citizen. Job Description : Summary: Jobs in this family are responsible for developing, testing, maintaining, installing, and/or deploying of applications and related information technologies. In addition, they are responsible for the establishment, development, and promo.... (This job is for - ITIL Jobs in TX FtWorth Analyst - (in Ft Worth, TX))    ITIL job openings in other states Jobs List NCDIT - Technical Specialist- Senior (751466) Create date: 25-Nov-2024 No of Submissions : 2 Start date : 12/01/2024 End Date : 06/30/2025 Submission deadline : 11/26/2024 Client Info : NCDIT Note: * Agency Interview Type : Webcam Interview Only * Hybrid Description : Must-Haves: 4-6 years of experience .... (This job is for - ITIL Jobs in NC Raleigh Specialist - (in Raleigh, NC)) ServiceNow Implementation - Professional Services - 128951 Create date: 03-Apr-2024 Start date : 5/13/2024 Submission deadline : 5/6/2024 3:00:00 PM Client info : Medicaid Description : The State of Mississippi, Division of Medicaid (DOM) is seeking proposals from interested, qualified professional entities to provide planning, project mana.... 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(This job is for - SDLC ITIL Jobs in TX Austin Analyst - (in Austin, TX)) Software Asset Management Analyst - 72845 Create date: 10-Mar-2021 Candidate must be our W2 Employee. Candidate must be local: Yes Job Description: Basic Qualifications o Bachelors Degree in Computer Science/Information Technology o 2 or more year of work experience o Knowledge of the Asset Management software lifecycle o Experience with SAM inventory mana.... (This job is for - ITIL Jobs in TX Austin Analyst - (in Austin, TX)) AWS Developer - II - 67941 Create date: 23-Sep-2020 Candidate must be our W2 Employee. Job Description : Candidates must have at least 10+ years of IT experience. Minimum candidate qualifications: AWS certified (Associate or Professional level.) 3 years experience developing software using Python3 (or NodeJS) and Bash. 3 years experi.... (This job is for - APM ITIL Jenkins Jobs in TX Irving Developer - (in Irving, TX)) Senior Storage Engineer Create date: 17-Sep-2019 End Client: BHP Duration: 6 month contract Location: Houston, TX Start Target: Mid October 2019 Our client is in need of a Senior Storage Engineer for their DWDM project. Looking for a Senior Storage Resource to help design and implement a new stretched FC Fabric between our datacenters, replac.... (This job is for - ITILSRDF Jobs in TX Houston Engineer - (in Houston, TX)) Service Now Developer - 49931 Create date: 19-Jul-2019 Description: A Senior Developer must be able to create logical and functional software code in a variety of languages. Must have experience in understanding and articulating the benefits and risks associated with different coding languages in different functional environments. Must have experience reacting to problems and correcting the.... 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