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ITIL ServiceNow Consultant
(Jobs in Detroit, MI)
 
Requirement id 96892
Job title Consultant
Job location in Detroit, MI
Skills required ITAM Tools, Information Technology, ITIL, ServiceNow
Open Date 26-Aug-2019
Close Date
Job type Contract to Hire
Duration 12 Months
Compensation DOE
Status requirement not found
Job interview type Face to Face interview
   Email Recruiter: coolsoft
Job Description Consultant: ITAM Tools, Information Technology, ITIL, ServiceNow

Candidate must be our W2 Employee

We should submit only GC, GC EAD, L2 EAD, H4 EAD and Citizens.


Description:

Leading financial services company powered by a top direct banking franchise with the opportunity, experience and people to redefine the industry.

The services business offers a full suite of financing products and services, including new and used inventory and consumer financing, leasing, inventory insurance, commercial loans and remarketing services. The companys direct banking subsidiary offers an array of deposit products, including certificates of deposit, savings accounts, money market accounts, IRA deposit products and interest checking. The Finance unit provides financing to middle-market companies across a broad range of industries.

Position Description

The Software Asset Management is a proven leader who has extensive experience in asset management. The candidate will have the ability to lead a team in defining process and tool enhancements for the Software Asset Management system. Additionally, this candidate will need to coordinate with teams to successfully drive results. Software Asset Management is a business practice that involves managing the inventory of software within an organization. Software Asset Management technologies track license expiration, thus allowing the company to function ethically and within software compliance regulations. This can be important for both eliminating legal costs associated with license agreement violations and as part of a companys reputation management strategy. Both are important forms of risk management and are critical for large corporations long-term business strategies.

Job Responsibilities

This position will be accountable for Software Asset Management.

Maintain IT Software Asset Management repositories (e.g. ServiceNow)
Collaborate with Procure2Pay on new ServiceNow Software requests to clarify/concur on software purchases and resolve issues
Collaborate with application/server owners and FOMs/FOTs on software access/installation/licensing/catalog/keys, etc.
Review all software procurements routed to SAM workflow via Ariba (appropriateness of renewals/purchase), escalating and adding IT Standards to Ariba workflow as appropriate
Review, research and support action for all Software Tasks in ServiceNow: (P2P, Software, Sourcing)
Review ServiceNow Ariba Purchase Records:

Pull PO/PR/Quote to determine details for Software Model (quantity, version, license usage, etc.)
Assign PO to appropriate Software Model or create new Model and all associated records (user license entitlement, counter, etc.)

Develop Effective License Position reporting for software products
Conduct internal audits of software products and create/update Audit Instances in the SAM data repository
Support Vendor Software Audits (research, coordination, etc.)
Respond to internal/external audits and communicate results to Sr. leadership
Research web for vendor EULA and other information for various software products
Locate software key/license in email from vendor, create key record in ServiceNow and attach key information document (provide to end user as necessary)
Ensures compliance with IT Asset Management standards and procedures
Develops requirements for IT Asset Management information, standards, procedures, measurements, and tools
Responsible for effective implementation and maintenance of IT Asset Management procedures and working practices
Invokes escalation procedures and communicates exceptions to management
Acts as a resource for new Project Requests where IT Asset Management is a major project component
Works closely with the ITAM Tool Team (ServiceNow) to ensure appropriate application manageabili
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 96892 while calling.
 
Other jobs in MI: Ann Arbor (5), Detroit (2), Dimondale (1), Lansing (29), Pontiac (1), Southfield (1), TROY (1), Warren (1),
 
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(Consultant: ITAM Tools, Information Technology, ITIL, ServiceNow in Detroit, MI)
     
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