ITSM IT Experience Troubleshooting Documentation Consultant (Jobs in Albany, NY)   Requirement id 117845 Job title Consultant Job location in Albany, NY Skills required ITSM, IT Experience, Troubleshooting, Documentation Open Date 13-Jul-2021 Close Date Job type Contract Duration 24 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: ITSM, IT Experience, Troubleshooting, Documentation Description: Day-to-Day Tasks include, but not limited to: Provide technical support, advanced training, support, and troubleshooting. Review and test new technologies. Respond to all service requests. Use of VMware Horizon, ITSM and remote desktop to provide level 2 technical support to over 4,000 DOH staff: monitoring work queues, opening, updating, and closing ITSM Incidents. Document the details of a user request or issue, document the diagnostic steps performed when troubleshooting the issue and assist the user with resolution using existing procedures and documentation. Acts as single point of contact for users of the Departments Information Technology (IT) services and directs questions and report problems regarding services and products. Installation of desktop hardware / peripherals, printers, and thin clients. Installation of individual software packages, as needed, for all users. Use of imaging software to create custom images and expedite large equipment roll-outs. Support and deployment O365 and Office 2016. Mandatory Qualifications: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. 60-84 Months: Candidate is able to work independently, without assistance and provides guidance to others. May have an advanced education. Preferred Qualifications: 60 months experience supervising and providing technical support for level 2 help desk staff. 60 months experience using VMware Horizon, Remote Desktop and Active Directory, all three are required. 60 months experience troubleshooting user connectivity to file shares on centralized system such as Netapp 60 Months experience resolving hardware and software issues and troubleshooting Windows 7/10 applications and OS. 60 months experience configuring and installing Windows based hardware, peripherals, network printers and thin clients. 60 months experience in network monitoring, permissions and troubleshooting user accounts. 60 months experience with file servers, Shared Permissions, NTFS Permissions, Inheritance, Ownership, and adding AD security groups to folders. 60 months experience managing equipment inventory. 60 months experience using ITSM service desks. 12 months experience with adding users to Active Directory groups.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117845 while calling.   Other jobs in NY: Albany (4), Bethpage (6), BUFALLO (1), Buffalo (6), Commack (4), Commack Long (1), Jericho (5), Long Island (4), Long Island City (2), Manhattan (5), Midtown NYC (1), New York (41), New York City (8), NYC (2), ITSM job openings in Albany, NY Jobs List .NET Developer - 5829 Create date: 08-Dec-2021 Description: Day-to-Day Tasks include, but not limited to: Execute full software development life cycle (SDLC). Use Microsoft Visual Studio 2017 or higher and write code using MVC Architecture, .Net, JavaScript, Angular, Ajax, HTML, XML and WCF. Prepare scripts to create and modify existing Oracle tables,.... (This job is for - SVN ITSM HTML Jobs in NY Albany Developer - (in Albany, NY)) COBOL Programmer - 4576 Create date: 28-Jan-2021 On-site/Remote: On-site Description: Responsibilities TVT is a NYS HBITS Prime Vendor! Are you a Guru? Excited by what you do? We have a 30-month project with our client in Albany, NY that requires a COBOL Programmer, Expert Day-to-Day Tasks include, but not limited to: Execute ful.... (This job is for - ITSM HRMS JCL Jobs in NY Albany Consultant - (in Albany, NY)) Help Desk- 4307 Create date: 05-Nov-2020 On-site/Remote : On-site Interview : Phone or video call Description: Responsibilities Are you a Tech junkie or IT geek? We have a 24-month project with our client in Albany, NY that requires a Helpdesk, Mid-Level Day-to-Day Tasks include, but not limited to: To respond to Level .... (This job is for - ITSM Documentation Jobs in NY Albany Consultant - (in Albany, NY)) Help Desk Support - 4206 Create date: 07-Oct-2020 Note: * On-site/Remote: On-site * Interview: Phone or video call * Please be advised repsones are due no later than 10/20/20. Responsibilities TVT is a NYS Prime Vendor! Are you a Tech junkie or IT geek? We have a 24-month project with our client in Albany, NY that requires a Help Desk Support,.... (This job is for - ITSM Monitoring Jobs in NY Albany Consultant - (in Albany, NY)) Desk Top Support - 4173 Create date: 25-Sep-2020 Note: * On-site/Remote: On-site * Interview: Phone or video call * Please be advised responses are due no later than 10/6/20. Responsibilities TVT is a NYS HBITS Prime Vendor! Are you a Tech junkie or IT geek? We have a 24-month project with our client in Albany, NY that requires a Junior Desk .... (This job is for - ITSMDeployment Jobs in NY Albany Consultant - (in Albany, NY))    ITSM job openings in other states Jobs List Help Desk II - 130723 Create date: 21-May-2024 No of Submissions : 1 Start date : 07/01/2024 End date : 06/30/2025 Submission deadline : 5/22/24 at 4pm CST Client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. ITSM Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support III -130719 Create date: 21-May-2024 Bid Limit Per Vendor : 1 Start date : 07/01/2024 End Date : 06/30/2025 Submission deadline : 5/22/24 at 4pm CST Client Info : DCF Note : INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. ITSM Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk III - 130721 Create date: 21-May-2024 No of Submissions : 1 Start date : 07/01/2024 End date : 06/30/2025 Submission deadline : 5/22/24 at 4pm CST Client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. ITSM Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk III -130718 Create date: 21-May-2024 Bid Limit Per Vendor : 1 Start date : 07/01/2024 End Date : 06/30/2025 Submission deadline : 5/22/24 at 4pm CST Client Info :DCF Note : INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. •.... (This job is for - ITSM Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support IV - 130713 Create date: 21-May-2024 Bid Limit Per Vendor : 1 Start date : 07/01/2024 End Date : 06/30/2025 Submission deadline : 5/22/24 at 4pm CST. Client Info : DCF Note : INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. ITSM Jobs in WI Madison Developer - (in Madison, WI))    ITSM job openings in NY Jobs List Expert Database Administrator - 5484 Create date: 23-Sep-2021 Description: Day-to-Day Tasks include, but not limited to: Assist the Database team with various ongoing tasks, including but not limited to database installation, configuration and hardening, backup validation, performance tuning and general database monitoring, as well as recommend best practices and procedures; .... (This job is for - ITSM Aix Jobs in NY Schenectady Administrator - (in SCHENECTADY, NY)) Desk Top Support - 5254 Create date: 16-Jul-2021 Description: Day-to-Day Tasks include, but not limited to: Respond to all service requests. Use of LanSweeper, ITSM and remote desktop to provide level 2 technical support to over 4,000 staff: monitoring work queues, opening, updating, and closing ITSM Incidents. Document the details of a user request or .... (This job is for - ITSM Troubleshooting Monitoring Jobs in NY Oxford Consultant - (in Oxford, NY)) Technical BA - 73533 Create date: 31-Mar-2021 Candidate must be our W2 Employee. Job Description: What part will you play? You will elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including the technicians and the end users. We seek a true self-starter who can evolve best practices, policies and procedures wit.... (This job is for - ITIL ITSM Jobs in NY NEWYORK Consultant - (in New York, NY)) Software Architect - 4765 Create date: 25-Mar-2021 On-site/Remote: On-site Description: Responsibilities Are you energetic and enthusiastic, as well as uniquely talented? We have a 30-month project with our client in Schenectady, NY that requires a Software Architect, Expert Consultants are needed to augment state staff with the continuing suppor.... (This job is for - ITSMDocumentation Jobs in NY Schenectady Architect - (in SCHENECTADY, NY)) Senior Java Developer - 4472 Create date: 29-Dec-2020 Start Date : 02/10/2021 End Date : 02/10/2023 Submission Deadline : 1/7/2021 * Client Info : * Note : Day-to-Day Tasks include, but not limited to: Design and create scripts for databases, Develop, maintain, and enhance Java applications, Test appl.... (This job is for - ITSM Jobs in NY Schenectady Developer - (in SCHENECTADY, NY)) (Consultant: ITSM, IT Experience, Troubleshooting, Documentation in Albany, NY)

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