ITSM REST SOAP API SLA Engineer (Jobs in Durham, NC)   Requirement id 97272 Job title Engineer Job location in Durham, NC Skills required ITSM, REST, SOAP, API SLA Open Date 04-Sep-2019 Close Date Job type Contract to Hire Duration 8 Months Compensation DOE Status requirement not found Job interview type Face to Face interview    Email Recruiter: coolsoft Job Description Engineer: ITSM, REST, SOAP, API SLA Candidate must be our W2 Employee We should submit only GC, GC EAD, L2 EAD, H4 EAD and Citizens. Description: Responsible for the development of ServiceNow Application and maintenance of MID Servers. Leads the analysis of current and future requirements to effectively design ServiceNow from both technical and economic perspectives. Develops and maintains technical standards, procedures and documentation in partnership with business and services partners as needed. Directs tests to establish standard for new designs or modifications to existing implementation and/or processes. Partner and consult with varied technical and management staff to identify and plan enhancements, integrations, and resolve design problems. • Job Description • Convert user stories into technical solutions. • Maintains technology currency and capacity planning in support of established SLAs. • Proactively provides information and ongoing consultation for IT and business areas as well as vendors directly or indirectly affected by ServiceNow Application. • Leads the requirement gathering sessions collaborating with IT stakeholders, service owners and partners. • Provides operational readiness through the engineering, planning, coordination, and execution of performance and tuning analysis, systems support, and incident and problem resolution. • Provides detailed guidance and consultation in solutioning production incidents when required. • Collaborates with vendors on infrastructure designs to ensure the final product is what was architected or designed. Hiring Requirements • Bachelors degree and 5 years of systems ServiceNow Developer experience is required. • In lieu of degree, 7 years of systems ServiceNow Developer. • Direct experience in one or more of the following technical specialties: application development, application integration, Web Services, Scripting, and/or database programming. • Experience automating tasks associated with technical specialties. • Experience successfully leading ITSM projects and initiatives. Hiring Preferences • Experience in multiple technical specialties preferred. • Experience in one or more of the following technologies (aligning with relevant technical specialties): Integrating ServiceNow with other Enterprise Application via API, using REST/SOAP web services, Scripting Workflow, ServiceNow Discovery, • Strong leadership skills with exceptional technical aptitude in varied areas. • Must be able to work independently and be self sufficient in defining and realizing infrastructure designs. • Team and customer service oriented, flexible and adaptable with proven ability to solve problems in a collaborative and timely manner. • Solid background in data collection, analysis, and reporting. • Proven debugging skills • Excellent oral and written communication and presentation skills • Ability to effectively manage multiple priorities with strong organization and planning skillset. • Knowledge of Systems Development Life Cycle Methodologies and process flows. • Ability to correlate technical actions to business impact • Flexible and adaptable with focus on effectively managing change. • Relevant technical certification preferred.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 97272 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3),    ITSM job openings in other states Jobs List Desktop Support IV - 137398 Create date: 18-Nov-2024 No of Submissions : 2 Start date : 12/16/2024 End Date : 06/30/2025 Submission deadline : 11/25/2024 4:00:00 PM Client Info : DFI Note: * Interview Process: Teams with camera on * Duration of the Contract: 6/30/2025, with potential for at least 1-year extension .... (This job is for - ITSM Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk II - 130723 Create date: 21-May-2024 No of Submissions : 1 Start date : 07/01/2024 End date : 06/30/2025 Submission deadline : 5/22/24 at 4pm CST Client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. ITSM Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support III -130719 Create date: 21-May-2024 Bid Limit Per Vendor : 1 Start date : 07/01/2024 End Date : 06/30/2025 Submission deadline : 5/22/24 at 4pm CST Client Info : DCF Note : INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. ITSM Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk III - 130721 Create date: 21-May-2024 No of Submissions : 1 Start date : 07/01/2024 End date : 06/30/2025 Submission deadline : 5/22/24 at 4pm CST Client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. ITSM Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk III -130718 Create date: 21-May-2024 Bid Limit Per Vendor : 1 Start date : 07/01/2024 End Date : 06/30/2025 Submission deadline : 5/22/24 at 4pm CST Client Info :DCF Note : INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. •.... (This job is for - ITSM Jobs in WI Madison Consultant - (in Madison, WI))    ITSM job openings in NC Jobs List Project Manager- Senior (749445) Create date: 17-Oct-2024 Hybrid No of Submissions : 1 start date : 11/04/2024 End date : 11/04/2025 submission deadline : 10/23/2024 client info : NCDHHS Note: * Agency Interview Type: Webcam Interview Only Description : Position.... (This job is for - ITSM Jobs in NC Raleigh Manager - (in Raleigh, NC)) NCDOT - Technical Architect- Expert (693061) Create date: 22-Sep-2022 Start date :09/27/2022 End Date :09/27/2023 Submission deadline :09/28/2022 Client Info :NCDOT Description : ***This is a remote position. However, the candidate must come in to pick up his or her equipment on the first day at own expense. A candidate or a vendor representative must come in to .... (This job is for - ITSM Jobs in NC Raleigh Expert - (in Raleigh, NC)) NCDIT - ServiceNow Administrator/Developer (678080) Create date: 29-Mar-2022 Start Date : 03/21/2022 End Date : 03/20/2023 Submission Deadline : 03/31/2022 Client Info: NCDIT Note: * Agency Interview Type: Phone Only Description: ***This position is remote for the duration of the engagement. The max rate for this role .... (This job is for - FedRamp ITSM Jobs in NC Raleigh Administrator - (in Raleigh, NC)) NCDIT - ServiceNow Administrator/Developer (668735) Create date: 10-Dec-2021 Start Date :01/3/2022 End Date :12/30/2022 Submison Deadline :12/10/2021 Client Info: NCDIT Note : * Agency Interview Type: Either Webcam Interview or In Person Description : ServiceNow Administrator/Developer position is housed in the NCDIT. This role pro.... (This job is for - ITSM Jobs in NC Raleigh Developer - (in Raleigh, NC)) NCDOT -ServiceNow Customer Administrator (666372) Create date: 22-Oct-2021 Start Date :11/1/2021 End Date :11/01/2022 Submission Deadline :10/28/2021 Client Info : NCDOT Note : * Agency Interview Type: Either Webcam Interview or In Person Description : ***The candidate will work remotely for the duration of the engagement. .... (This job is for - ITSM Jobs in NC Raleigh Administrator - (in Raleigh, NC)) (Engineer: ITSM, REST, SOAP, API SLA in Durham, NC)

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