ITSM Troubleshooting Monitoring Documentation Consultant (Jobs in Oxford, NY)   Requirement id 117967 Job title Consultant Job location in Oxford, NY Skills required ITSM, Troubleshooting, Monitoring, Documentation Open Date 16-Jul-2021 Close Date Job type Contract Duration 30 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: ITSM, Troubleshooting, Monitoring, Documentation Description: Day-to-Day Tasks include, but not limited to: Respond to all service requests. Use of LanSweeper, ITSM and remote desktop to provide level 2 technical support to over 4,000 staff: monitoring work queues, opening, updating, and closing ITSM Incidents. Document the details of a user request or issue, document the diagnostic steps performed when troubleshooting the issue and assist the user with resolution using existing procedures and documentation. Acts as single point of contact for users of the Departments Information Technology (IT) services and directs questions and report problems regarding services and products. Installation of desktop hardware / peripherals and printers. Candidate may be expected to lift equipment that may weigh up to 50 lbs. and be required to run cables under desks and other furniture. Installation of individual software packages, as needed, for all users. Use of imaging software to expedite large equipment roll-out. Support and deployment O365 Pro Plus and Office 2016. Mandatory Qualifications: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. 36 - 60 months Candidate is able to work independently, without assistance. Preferred Qualifications: 36 months experience managing support requests on a Level 2 help desk. 36 Months experience resolving hardware and software issues and troubleshooting Windows 7 and 10 applications and OS. 36 months experience utilizing VMware vSphere to remotely manage network servers 36 months experience using Remote Desktop and Active Directory 36 months experience configuring and installing Windows based hardware, peripherals, network printers and thin clients. 36 months experience supporting Microsoft Outlook 36 months experience working with Electronic Medical Record systems. 12 months experience working in a HIPPA facility 12 months experience working with Windows Remote Admin Tools Comptia A+ or similar certification   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117967 while calling.   Other jobs in NY: Albany (4), Bethpage (6), BUFALLO (1), Buffalo (6), Commack (4), Commack Long (1), Jericho (5), Long Island (4), Long Island City (2), Manhattan (5), Midtown NYC (1), New York (41), New York City (8), NYC (2),    ITSM job openings in other states Jobs List Project Manager- Senior (749445) Create date: 17-Oct-2024 Hybrid No of Submissions : 1 start date : 11/04/2024 End date : 11/04/2025 submission deadline : 10/23/2024 client info : NCDHHS Note: * Agency Interview Type: Webcam Interview Only Description : Position.... (This job is for - ITSM Jobs in NC Raleigh Manager - (in Raleigh, NC)) Help Desk II - 130723 Create date: 21-May-2024 No of Submissions : 1 Start date : 07/01/2024 End date : 06/30/2025 Submission deadline : 5/22/24 at 4pm CST Client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. ITSM Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support III -130719 Create date: 21-May-2024 Bid Limit Per Vendor : 1 Start date : 07/01/2024 End Date : 06/30/2025 Submission deadline : 5/22/24 at 4pm CST Client Info : DCF Note : INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. ITSM Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk III - 130721 Create date: 21-May-2024 No of Submissions : 1 Start date : 07/01/2024 End date : 06/30/2025 Submission deadline : 5/22/24 at 4pm CST Client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. ITSM Jobs in WI Madison Consultant - (in Madison, WI)) Help Desk III -130718 Create date: 21-May-2024 Bid Limit Per Vendor : 1 Start date : 07/01/2024 End Date : 06/30/2025 Submission deadline : 5/22/24 at 4pm CST Client Info :DCF Note : INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. •.... (This job is for - ITSM Jobs in WI Madison Consultant - (in Madison, WI))    ITSM job openings in NY Jobs List .NET Developer - 5829 Create date: 08-Dec-2021 Description: Day-to-Day Tasks include, but not limited to: Execute full software development life cycle (SDLC). Use Microsoft Visual Studio 2017 or higher and write code using MVC Architecture, .Net, JavaScript, Angular, Ajax, HTML, XML and WCF. Prepare scripts to create and modify existing Oracle tables,.... (This job is for - SVN ITSM HTML Jobs in NY Albany Developer - (in Albany, NY)) Expert Database Administrator - 5484 Create date: 23-Sep-2021 Description: Day-to-Day Tasks include, but not limited to: Assist the Database team with various ongoing tasks, including but not limited to database installation, configuration and hardening, backup validation, performance tuning and general database monitoring, as well as recommend best practices and procedures; .... (This job is for - ITSM Aix Jobs in NY Schenectady Administrator - (in SCHENECTADY, NY)) Senior Desk Top Support - 5225 Create date: 13-Jul-2021 Description: Day-to-Day Tasks include, but not limited to: Provide technical support, advanced training, support, and troubleshooting. Review and test new technologies. Respond to all service requests. Use of VMware Horizon, ITSM and remote desktop to provide level 2 technical support to over 4,0.... (This job is for - ITSM IT Experience Troubleshooting Jobs in NY Albany Consultant - (in Albany, NY)) Technical BA - 73533 Create date: 31-Mar-2021 Candidate must be our W2 Employee. Job Description: What part will you play? You will elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including the technicians and the end users. We seek a true self-starter who can evolve best practices, policies and procedures wit.... (This job is for - ITIL ITSM Jobs in NY NEWYORK Consultant - (in New York, NY)) Software Architect - 4765 Create date: 25-Mar-2021 On-site/Remote: On-site Description: Responsibilities Are you energetic and enthusiastic, as well as uniquely talented? We have a 30-month project with our client in Schenectady, NY that requires a Software Architect, Expert Consultants are needed to augment state staff with the continuing suppor.... (This job is for - ITSMDocumentation Jobs in NY Schenectady Architect - (in SCHENECTADY, NY)) (Consultant: ITSM, Troubleshooting, Monitoring, Documentation in Oxford, NY)

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