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ITSM Windows 7 Windows 10 Microsoft Products TCPIP Desktop Technician Consultant
 
Requirement id 108279
Job title Consultant
Job location in Louisville, KY
Skills required Customer Service Experience, Attention To Detail, ITSM, Windows 7 Windows 10 Microsoft Products
Open Date 15-Jul-2020
Close Date
Job type Contract
Duration 5 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Customer Service Experience, Attention To Detail, ITSM, Windows 7 Windows 10 Microsoft Products

Start Date :07/28/2020
End Date :12/31/2020
Submission Deadline:5:00 PM EST Wednesday, July 22, 2020

Description:

Assignment Description: PC Tech Refresh – the scope of this project is to replace client PCs that are 4 years old. Technician will be required to perform needs assessment, (hardware & software) using a Company developed system, and builds for client PCs. The Company is migrating from Windows 7 to Windows 10 and experience in installation/build is of importance. In addition, the Technician may be assigned to a location in the Louisville area to provide basic hardware and software troubleshooting. The Technician will be required to work in and with the Companys ITSM system (Cherwell).

Skill Set Requirements and Capabilities: Working knowledge and ability to troubleshoot basic Windows 7 & 10 issues. Ability to troubleshoot and resolve basic hardware issues. Ability to troubleshoot basic network issues. Basic knowledge of Ethernet topology, TCP/IP protocol, and Microsoft products. Must have excellent customer service skills, and able to follow standards and procedures. Attention to detail as well as follow up and completion of assigned tasks is required. Previous experience working with an ITSM.

Special Requirements: Must have an insured and reliable vehicle. This position will require the individual to complete installs at various work sites within the Louisville area. Mileage will be reimbursed at IRS approved rate.

Level of Experience: Minimum of 1 year for all Skill Set Requirements and Capabilities as a Desktop Technician. Must have experience with Windows 10 install/build.

Desired Certifications: A+ certification is preferred.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 108279 while calling.
 
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(Consultant: Customer Service Experience, Attention To Detail, ITSM, Windows 7 Windows 10 Microsoft Products in Louisville, KY)
     
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