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ITSM Consultant
(Jobs in Madison, WI)
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Requirement id 147497
Job title Consultant
Job location in Madison, WI
Skills required ITSM, VMware 4/5., Cherwell Application Modules,
Open Date 21-May-2024
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: ITSM, VMware 4/5., Cherwell Application Modules,

Bid Limit Per Vendor : 1

Start date : 07/01/2024

End Date : 06/30/2025

Submission deadline : 5/22/24 at 4pm CST

Client Info :DCF

Note :

INTERVIEW NOTES:
• Phone and web based interviews will be acceptable.
• However, an in--person interview may be required.
• Interviews will be set up shortly after the posting close date.
• MUST provide three (3) business references for the interview. (One reference must be a supervisory level.)

IMPORTANT NOTES:
• Candidate MUST be physically located in the United States. International candidates/phone numbers will not be accepted.
• Candidate must follow ALL DCF work rules
• Candidate must be available to perform all work during the Central Standard Time (CST) business hours 9:00 am – 3 pm (or CST hours as defined by the hiring manager)
• Candidate will be required to provide their own equipment for this position (See job description for required specifications.)

Duration: 6/30/2025, with the potential to extend for an additional term(s)

This position is remote. However, position status is subject to change.

Hybrid/On Site positions: Local candidates or willing to relocate at the candidates expense. No designated work-space will be assigned however, selected candidate must be available to work at our location as needed. DCF work location is 201 W. Washington Ave., Madison, WI 53703. DCF does not pay for travel time or reimburse for travel expenses.

Description :
------------------------------------------------------
Duties will include a primary support function associated with service desk functionality and will have key responsibilities associate with development of support and training materials to be used to provide direct training to staff both one-on-one situations, and in group environments.
Direct support of customers over the phone will be a primary function of this role as well as hands on support for DCF staff and partners being required of this contractor as they resolve daily user issues covering a wide range of technology support tasks from printing, login and remote access, to explicit application related support tools such as eWiSACWIS and CARES and KIDS. This contract staff will be key in this role to troubleshooting and resolving users issues quickly and successfully on first contact whenever possible as issues related to implementation of a single technology infrastructure for this agency.

List any special qualifications & years of experience: (List any specific skills, software, or requirements the position will require. Optional format below)
- Managing user accounts in the WAMS system
- Managing user accounts in the WIEXT system
- Supporting Smart Card authentication
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 147497 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
ITSM job openings in Madison, WI
Jobs List

Desktop Support IV - 137398
Create date: 18-Nov-2024
No of Submissions : 2

Start date : 12/16/2024

End Date : 06/30/2025

Submission deadline : 11/25/2024 4:00:00 PM

Client Info : DFI

Note:

* Interview Process: Teams with camera on

* Duration of the Contract: 6/30/2025, with potential for at least 1-year extension
.... (This job is for - ITSM Jobs in WI Madison Consultant - (in Madison, WI))

Help Desk II - 130723
Create date: 21-May-2024
No of Submissions : 1

Start date : 07/01/2024

End date : 06/30/2025

Submission deadline : 5/22/24 at 4pm CST

Client info : DCF

Note :

* INTERVIEW NOTES:

• Phone and web based interviews will be acceptable.
• However, an in--person interview may be required. ITSM Jobs in WI Madison Consultant - (in Madison, WI))

Desktop Support III -130719
Create date: 21-May-2024
Bid Limit Per Vendor : 1

Start date : 07/01/2024

End Date : 06/30/2025

Submission deadline : 5/22/24 at 4pm CST

Client Info : DCF

Note :

INTERVIEW NOTES:
• Phone and web based interviews will be acceptable.
• However, an in--person interview may be required.
ITSM Jobs in WI Madison Consultant - (in Madison, WI))

Help Desk III - 130721
Create date: 21-May-2024
No of Submissions : 1

Start date : 07/01/2024

End date : 06/30/2025

Submission deadline : 5/22/24 at 4pm CST

Client info : DCF

Note :

* INTERVIEW NOTES:

• Phone and web based interviews will be acceptable.
• However, an in--person interview may be required.
ITSM Jobs in WI Madison Consultant - (in Madison, WI))

Desktop Support IV - 130713
Create date: 21-May-2024
Bid Limit Per Vendor : 1

Start date : 07/01/2024

End Date : 06/30/2025

Submission deadline : 5/22/24 at 4pm CST.

Client Info : DCF

Note :

INTERVIEW NOTES:
• Phone and web based interviews will be acceptable.
• However, an in--person interview may be required.
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Jobs List

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End date : 11/04/2025

submission deadline : 10/23/2024

client info : NCDHHS

Note:

* Agency Interview Type: Webcam Interview Only

Description :

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Note :

* Interview Process: Teams Virtual Interviews

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Submission deadline : 5/1/2024 3:00:00 PM

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NSU - Help Desk Analyst 2 - (723527)
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End date :07/08/2024

Submission deadline :11/1/2023

Client info :NSU

Description :

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(Consultant: ITSM, VMware 4/5., Cherwell Application Modules, in Madison, WI)
     
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