ITSM Streamline Process Consultant (Jobs in Madison, WI)   Requirement id 147504 Job title Consultant Job location in Madison, WI Skills required VMware Administration, Cherwell Application Modules, ITSM, Streamline Process Open Date 21-May-2024 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: VMware Administration, Cherwell Application Modules, ITSM, Streamline Process No of Submissions : 1 Start date : 07/01/2024 End date : 06/30/2025 Submission deadline : 5/22/24 at 4pm CST Client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set up shortly after the posting close date. • MUST provide three (3) business references for the interview. (One reference must be a supervisory level.) * IMPORTANT NOTES: • Candidate MUST be physically located in the United States. International candidates/phone numbers will not be accepted. • Candidate must follow ALL DCF work rules • Candidate must be available to perform all work during the Central Standard Time (CST) business hours 9:00 am – 3 pm (or CST hours as defined by the hiring manager) • Candidate will be required to provide their own equipment for this position (See job description for required specifications.) * Duration: 6/30/2025, with the potential to extend for an additional term(s) * This position is remote. However, position status is subject to change. * Hybrid/On Site positions: Local candidates or willing to relocate at the candidates expense. No designated work-space will be assigned however, selected candidate must be available to work at our location as needed. DCF work location is 201 W. Washington Ave., Madison, WI 53703. DCF does not pay for travel time or reimburse for travel expenses. Description : This Desktop Support position provides expert level technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge and experience with desktop technology including but not limited to, Windows desktop operation systems, desktop applications, Multi-Function Devices (print/fax/copier/scanner) and wireless devices such as Android phones, iPhones, and/or iPads. This position receives escalated level support issues from an internal Service Desk. The candidate shall have expert level experience in a Desktop Support position and be familiar with a variety of concepts, practices, and procedures relating to Desktop Support. The Desktop Support person relies on extensive experience and judgement to plan and accomplish goals. This candidate is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on a day-to-day resolving end user issues. May lead and direct the work of others. A wide degree of creativity, self-direction, prioritization is expected. On call/stand by hours will be required with this position. This could require the candidate to work more than 40 hours per week. TOP SKILLS: • Experience with build and support of Omnissa (VMware) Horizon virtual desktops • Incident and service request management using Cherwell ITSM • Deployment and support of Smart Cards for user authentication • Management of Ricoh printers using Streamline   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 147504 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), VMware Administration job openings in Madison, WI Jobs List Technical Architect III - 111851 - SP Create date: 08-Dec-2022 start date : 01/03/2023 End date : 06/30/2023 submission deadline : 12/15/22 4:00PM CST. client info : DOJ Note : * Interview Process: MS Teams with camera 1- 2 Rounds * Duration: 6/30/23 with option to renew Onsite or Remote? Candidates can be 100% remote and live out.... 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