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IVR Routing Engineer
(Jobs in Greensboro, NC)
 
Requirement id 85412
Job title Engineer
Job location in Greensboro, NC
Skills required IVR, Routing, Genesys GVP,
Open Date 14-Nov-2018
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Engineer: IVR, Routing, Genesys GVP,

Job Description :

Genesys Engineer

Orchestration

Routing

Conversation Manager

Provide Infrastructure Genesys IVR engineering support of environment changes created by ongoing development efforts. Create strategies for routing and increasing containment.


Responsibilities Include:


Ownership of full Genesys development cycle in support of small enhancements and large project initiatives for diverse lines of business

Interaction Routing Designer (IRD) tool used to create and maintain routing strategies in-line with an enterprise code standard
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 85412 while calling.
 
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* Job Site Remote

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nOTE :

* Agency Interview Type:Phone Interview Only

Description :

Relevant Work Experience:
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Job Description :

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(Engineer: IVR, Routing, Genesys GVP, in Greensboro, NC)
     
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