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Imaging - Developer
(Jobs in Trenton, NJ)
 
Requirement id 138848
Job title Developer
Job location in Trenton, NJ
Skills required Help Desk Analyst, Imaging, -,
Open Date 01-Feb-2023
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Developer: Help Desk Analyst, Imaging, -,

Onsite

Start date :02/20/2023

End Date :06/30/2023

Submission deadline :2/3/2023

Client Info :DCA

Description :
---------------------------------------------
Note: This requirement is a 35 hr work week ONSITE.

Candidate should be comfortable working in the DCA office full time. The manager states this is a socially distanced safe environment.

Full-time professional work experience in a service desk / help desk environment.


RELEVANT WORK EXPERIENCE: 2 or more years.

Provide tier 1 technical support. Duties include:
• Respond to incidents and requests that come into the help desk via phone and email
• Resolve those tickets that can be completed within approximately 10 minutes and assign the rest to the appropriate tier 2/3 staff member or application staff
• Close tickets with appropriate notes and resolutions in a timely manner
• Subject areas include
• Active Directory and Office 365 accounts
• Desktops, laptops, tablets, smartphones
• Desktop productivity apps (MS Office, Adobe Acrobat, FileMaker, Oracle)
• Custom department and division applications
• Basic network connectivity troubleshooting
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 138848 while calling.
 
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(Developer: Help Desk Analyst, Imaging, -, in Trenton, NJ)
     
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