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Implementation Monitoring - Manager
(Jobs in Columbus, OH)
 
Requirement id 131918
Job title Manager
Job location in Columbus, OH
Skills required Implementation, Monitoring, -,
Open Date 11-Feb-2022
Close Date
Job type Contract
Duration 4 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Manager: Implementation, Monitoring, -,

Description:

Responsibilities

Our client in Columbus Ohio is seeking a Program Manager for a contract role.

Candidates must be local to central Ohio or relocated by day one for consideration.

Top skills required for the Program Manager:

10+ years of relevant experience
4 year college degree or equivalent technical study preferred
Proven experience with a technical specialty across large and complex implementations and systems

Benefits:

Can work W2 or Corp to Corp
As a W2 we offer Medical/Dental/Vision/401k with match/ short and long term disability

Program Manager Overview:

The Program Manager will serve as consultant to executives, managers, and key contacts on overall analysis and planning for information systems.

Responsibilities:

Represents information systems services and solutions that fulfill information services needs
Develops best practices and strategies for driving technology innovation in the agency
Collaborates with agency business groups and agency leaders (e.g., aids in making informed decisions about the required investment and risks of specific technology related initiatives; develops delivery approaches that can be supported by ois)
Collaborates with external stakeholders (e.g., vendors; other state agencies; private sector organizations) to identify technology needs and drive innovative initiatives
Provides consultation to ois senior leadership and other agency leadership for establishing total cost of ownership models
Advises on requests for proposals (rfps) and requests for qualifications (rfqs) to ensure strategic direction is met for key objectives interim deliverables, and measurements
Supports the technology solutions and controls board
Leads the implementation of incident management discipline within application development (e.g.,reporting; tracking; efficiency; timing; roles and responsibilities; impacts)
Works with information systems project employees and with agency project and program managers to ensure the project team and product owners are providing appropriate product and technical specifications, direction, and resources to deliver products and projects effectively
Identifies and addresses software development lifecycle (sdlc) deficiencies (e.g., those that conflict the most with the business vision; specific gaps in the existing operation)
Directs sdlc evaluations and measures existing processes to provide a baseline for future improvements
Keeps current with emerging technology developments and agency business activities and learns how developments may influence the direction of the agencys information technology investments
Communicates with information systems managers to define the capacity to fulfill information services needs with the appropriate solutions and services
Drives information systems focus on agency business group customer satisfaction
Assesses agency business group satisfaction with ois services and identifies opportunities for improvement using information gathered through the ois customer service desk, interviews, and surveys with agency staff and affiliates
Identifies relevant service levels and metrics for success and customer satisfaction from ongoing communication
Engages information systems staff and/or external providers (e.g., office of information technology other government agencies; companies doing business with the state) to develop comprehensive and coordinated responses
Reports on activities, communications, performance monitoring, and overall customer satisfaction status to information systems leadership
Researches most difficult and complex information system problems
Facilitates and escalates customer issues and outages to produc
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 131918 while calling.
 
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(Manager: Implementation, Monitoring, -, in Columbus, OH)
     
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