Implementation SMTP POP3 ITIL IT Architecture Web Technologies Javascript CSS HTTP Ad   Requirement id 117671 Job title Administrator Job location in Raleigh, NC Skills required Implementation, SMTP, POP3, ITIL IT Architecture Web Technologies Ja Open Date 01-Jul-2021 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Administrator: Implementation, SMTP, POP3, ITIL IT Architecture Web Technologies Ja Start Date:07/12/2021 End Date:07/12/2022 Submission Deadline:07/08/2021 Client Info:NCDOT *Note: Agency Interview Type: Either Webcam Interview or In Person Description: The contractor will be working remotely until further notice. Once we receive further guidance regarding the ability for contractors to come back on site, we will most likely institute a hybrid telework/on site model for this position. The person will have to meet on site to have a brief orientation and pick up their equipment. The ideal candidate will have proven implementation experience, a background in the IT Infrastructure Library (ITIL) business process, and working knowledge of IT operations. Past work experience with industry leading providers of help desk, IT service management, asset management, network and systems management or similar technologies a definite plus. The system administrators will perform fundamental administration and configuration tasks in the ServiceNow instance including, but not limited to, standard configuration, user administration, security, workflow, date management, and integrations. This role will manage the ServiceNow release cycle three times per year and is dedicated to working directly with ServiceNow application. Responsibilities • Personalize and create forms and fields • Create new applications, modules, and tables • Activate a plug-in • Build reports, gauges, and homepages • Set up Service Level Agreements (SLAs) and monitor SLA workflows • Create and track Service Catalog requests, and items with variables • Create, monitor, modify, and publish Service Catalog workflows with approvals • Follow the notification process back to the Business Rule • Import data into the instance • Create and use update sets to facilitate moving customizations between your instances • Search, populate, and customize the Knowledge Base • Create an Access Control Rule (ACL) • Create global controls for attachments and cookies • Custom scripting • Build third party software integrations • Answering "how to" technical and application configuration questions • Aiding in translating business requirements into technical requirements • Facilitating roll out of new applications and modules • Manage the ServiceNow system upgrades that occur three times per year • Assisting in troubleshooting patch / release management issues The ideal candidate is a college graduate with Computer Science or similar technical degree (or is working towards such a degree) and would have a minimum of 1-2 years of experience with: • Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.) • Web applications, networks, protocols and email (SMTP, POP3) • Basic understanding of ITIL v3 methodologies • Understanding of enterprise IT architecture • Working knowledge of relational databases • Experience with database manipulation via a programming language Experience in these areas is a plus: • LDAP directories, such as: Active Directory, eDirectory, OpenLDAP. • Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0. Web Services integrations.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 117671 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), Implementation job openings in Raleigh, NC Jobs List NCDIT - Applications Systems Specialist (729735) Create date: 26-Feb-2024 Hybrid start date :03/01/2024 End date :09/30/2024 submission deadline :02/27/2024 client info :NCDIT Description : The Senior Digital Content Strategist is an expert on digital marketing trends, strategies, and technical implementatio.... 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