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Implementation Requirements Gathering SLA Consultant
(Jobs in Charlotte, NC)
 
Requirement id 62884
Job title Consultant
Job location in Charlotte, NC
Skills required Business Analysis, Workflow Analysis, Implementation, Requirements Gathering SLA
Open Date 26-Jul-2017
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Consultant: Business Analysis, Workflow Analysis, Implementation, Requirements Gathering SLA

Candidate must be our W2 Employee

Job Description :

These positions will be required to work together on a very large project working on parallel work streams. We need folks with experience working as a team to deliver some LOB specific requirements along with defining and leveraging core functionality. The work will primarily involve

1) work with the assigned business area to simplify a complex business process,

2) defining and documenting the workflow model (how the business process would be automated) and

3) documenting all the business rules for the workflow ( defining alerts, escalation, time/SLA tracking, routing rules, etc.) in addition to: Organizes, leads, and facilitates cross-entity, enterprise wide redesign initiatives that will encompass an end to end analysis and future state redesign that requires specialized knowledge or skill critical to the redesign effort. Develops root cause analysis and business case for proposed technology, staff and structure changes, including cost estimates. Establishes standards for measuring performance against process requirements. Aligns projects to management strategy. Produces new process improvement techniques and services. Develops metrics that provide data for process management indicators for future improvement opportunities. Identifies and manages resources, including cross-entity members, to successfully execute projects. Provides consultation on the use of re-engineering techniques to improve process performance and product quality. May support to M&A integration efforts, possibly taking a lead role. Coaches multiple redesign teams in six sigma process and tools. Drives business awareness of quality/process methodology.



Requirements:

10+ years of experience with business analysis/business process
Experience with workflow implementations
Previous experience with BPM/process modeling
Requirements gathering
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 62884 while calling.
 
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(Consultant: Business Analysis, Workflow Analysis, Implementation, Requirements Gathering SLA in Charlotte, NC)
     
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