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Installation ITIL Framework Microsoft Office Software Analyst
(Jobs in Milwaukee
 
Requirement id 139612
Job title Analyst
Job location in Milwaukee, WI
Skills required Basic Network Connectivity., Installation, Cisco Wireless, ITIL Framework Microsoft Office Software
Open Date 14-Mar-2023
Close Date
Job type Contract
Duration 9 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Basic Network Connectivity., Installation, Cisco Wireless, ITIL Framework Microsoft Office Software

start date : 04/03/2023

End date : 9 Months from projected start date

submission deadline : 3/21 at 4pm CST.

client info : Milwaukee County

Note :

* Interview Process: Microsoft Teams

* Duration of the Contract: 9 months

* Onsite or Remote? Candidate must be a WI resident or willing to relocate to WI at the candidates expense prior to starting the role.

Description :

The Junior Network Engineer will be responsible for being the first escalation point for network-related incidents. The Junior Network Engineer will follow and provide feedback on established troubleshooting SOPs, escalate to Senior Engineers as needed, conduct routine site inspections, monitor and repair networking infrastructure, and contribute to projects led by Senior Engineers.
The Junior Network Engineer will partner with fellow engineers, service desk staff, and leaders in other businesses units/operational areas to proactively identify and solve problems in operational workflows and procedures in order to add efficiency to the Countys business and IT objectives underneath the ITIL framework.

JOB DUTIES:
• Installation, maintenance, and enhancements of a global Cisco wired and wireless network that delivers voice, video and data services on corporate production and guest networks.
• Coordinates and implements low risk network changes according to ITIL framework, independently to mission critical functional areas while following established designs and configurations already developed.
• Assist with developing standards, policies, and configuration guidelines. Establish and document standards and procedures for team review.

• Perform work outside of normal business hours related but not limited to: on-call incident escalation and off-hours maintenance work.
• Working closely with Milwaukee County Security Team to maintain Firewall best practices and recommended policies based on business needs.
MINIMUM QUALIFICATIONS
• Must be a current resident of the State of Wisconsin.
• Intermediate knowledge of Microsoft Office software, which must include Microsoft Word and Excel is required
• Ability to lift/carry up to 50 lbs. and push/pull up to 50 lbs.

Knowledge, Skills, and Abilities: We are looking for someone excited by technology. Someone who understands IT requires constant learning, attention to detail, and a sense of ownership when it comes to the hard problems. Someone who understands the importance of documentation. This is an entry level position; we are excited to train the right individual(s)!

Exchange of basic information with internal and/or external contacts. Maintain sensitive or confidential information. Explain and gather information, answer queries, or provide assistance to internal and/or external contacts. Perform with a high degree of authority in securing understanding and cooperation with internal and/or external contacts. Maintain a continuing working relationship that can have a significant effect on the success of the organization. Read, write and comprehend simple instructions, reports, short correspondence and memos. Speak effectively before both internal and/or external groups. Read, analyze, and interpret safety rules, operating/maintenance instructions and procedure manuals, scientific/technical journals and procedures, government regulations, financial and legal documents. Prepare and/or present written communications that pertain to controversial and complex topics. Makes minimal decision-making responsibility. Makes decisions of responsibility involving evaluation of information; decisions may require development or application of alternatives or precedents. Makes decisions of responsibility and final results that affect more than one department or a department with multiple
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 139612 while calling.
 
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(Analyst: Basic Network Connectivity., Installation, Cisco Wireless, ITIL Framework Microsoft Office Software in Milwaukee, WI)
     
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