Installation CompTIA A+ Audio Visual Solutions Video Conference VC Support Tier 2 S   Requirement id 135712 Job title Analyst Job location in Tallahassee, FL Skills required Installation, Customer Service, Microsoft Office 365, CompTIA A+ Audio Visual Solutions Video Open Date 11-Aug-2022 Close Date Job type Not specified Duration 10 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Installation, Customer Service, Microsoft Office 365, CompTIA A+ Audio Visual Solutions Video Bid URL: https://service.ariba.com/Supplier.aw/ad/collabReqDetail?requestDocId=30000000000000000995454096&anp=Ariba&community=3 Note: FDOT is accepting ONE (1) candidate submission per vendor for this Vacant position. Submission Deadline: 8/22/2022 5 pm EST Start Date: 9/5/2022 End Date : 6/30/2023 Client: Florida Department of Transportation (FDOT) Description: 4 Scope of Services Responsible for software and hardware support. Provides technical advice, guidance and informal training to customers using hardware and software programs. Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention. Maintains knowledge database and call tracking database to enhance quality of problem resolutions. Works in a team setting, sharing information and assisting others with calls. 5 Education High School diploma or equivalent. 6 Experience 2 years of work experience in the installation, maintenance and technical support of workstation hardware. Or 2 years experience providing customer service and technical support with Microsoft Office 365 and Windows 7 or above operating system. Or Technical certifications from workstation training programs such as CompTIA A+, Comp TIA Net+, and MCDST may be substituted for 1 year of experience. Or a Bachelor or Associate degree in Computer Science, Information Technology or closely related field from a accredited college or university. 7 Primary Job Duties/ Tasks Intermediate professional level role. The duties of this position can be broad and will include 1. Assisting the Workstation Support Supervisor with troubleshooting computer systems and related software 2. Learning about and providing technical assistance and routine maintenance of specialized software applications. 3. Providing support for other IT related hardware devices such as networked printers, smartphones, etc. 4. Providing Tier 2 support of medium to high difficulty requiring the ability to take ownership of complex issues. 5. Perform advanced troubleshooting to determine cause of problems. 6. Installs, configures, and provides support, monitors Service Desk queue and resolves support tickets as assigned. 7. Participates in and coordinates projects, shares information and receives feedback from other OIT staff as appropriate. 8. Generates and maintains detailed technical documentation, coordinates service calls and repairs for warranty and non-warranty items. 9. Provides Audio Visual (AV) and Video Conferencing (VC) support as assigned. Assists with reserving, setting up, and troubleshooting of AV and VC equipment. 8 Job Specific Knowledge, Skills, and Abilities (KSAs) 1. Advanced knowledge of Microsoft products, including operating systems, office suite and outlook in a networked environment 2. Advanced knowledge of computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments 3. Skilled at installing and providing technical support for software applications, operating systems and personal computer hardware 4. Ability to do advanced troubleshooting on various manufacturers of computers 5. Ability to plan, organize, manage and track projects 6. Ability to communicate effectively both verbally and in writing 7. Ability to read, understand, and comply with the departments policies   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 135712 while calling.   Other jobs in FL: Alachua (1), Ft Lauderdale (2), Ft Myers (2), Jacksonville (57), Lake Mary (1), Miami (4), Orlando (10), Saint Petersburg (3), South Florida (1), St Petersburg (1), Tallahassee (1), Tampa (26),    Installation job openings in other states Jobs List VDOT Structured Cabling Network Engineer (741756) Create date: 16-Jul-2024 Onsite No of Submissions : 2 start date :07/29/2024 End date :06/30/2025 submission deadline : 7/19/2024 client info : VDOT Note: * Agency Interview Type:Both Web Cam and In Person Interview * local candidates only!!!! .... (This job is for - Telecommunications Installation Jobs in VA Richmond Engineer - (in Richmond, VA)) NC - Meck County - Service Support Analyst- Junior (729120) Create date: 06-Feb-2024 Hybrid Start date :02/26/2024 End Date : 06/28/2024 Submission deadline : 02/12/2024 Client Info : Mecklenburg County - Information Technology Services - Technical Services Description : ------------------------------------------------------ ***This is a hybrid position. The candidate.... (This job is for - Installation Jobs in NC Raleigh Analyst - (in Raleigh, NC)) VSP - SharePoint Administrator - (726440) Create date: 03-Jan-2024 Job Title: VSP - SharePoint Administrator - ON-SITE. IN PERSON IVS ONLY (726440) Onsite start date :02/05/2024 End date :03/31/2024 submission deadline : 1/8/2024 client info :VSP Description : MS365 SharePoint Administrator .... (This job is for - Installation Jobs in VA NorthChesterfield Administrator - (in North Chesterfield, VA)) Technical Specialist- Expert (723654) Create date: 03-Nov-2023 Hybrid Start date :11/01/2023 End date :10/31/2024 Submission deadline :10/31/2023 Client info :NCDHHS Description : The Technical Specialist provides technical and administrative configuration, installation, testing, security controls.... (This job is for - InstallationConfiguration Jobs in NC Raleigh Expert - (in Raleigh, NC)) VSP - Software Administrator - ON-SITE (707731) Create date: 29-Mar-2023 start date : 04/17/2023 End date : 03/29/2024 submission deadline : 4/3/2023 client info : VSP Note : * Onsite Description : Virginia State Police (VSP) is in need of a Software Administrator to administer and provide first le.... (This job is for - Installation Configuration Jobs in VA NorthChesterfield Administrator - (in North Chesterfield, VA))    Installation job openings in FL Jobs List Application Analyst_L2 - J-11-449-252 Create date: 31-Oct-2019 Description: Role: Senior Consultant Kofax Consultant Work Location: Tampa, FL Must Haves Skills 3 at most Experience in KOFAX Capture (10.0 version), KTM (5.5), KIC(2.5) and MarkView 8.0 for SAP Hands on Experience in installation, configuration and deployment for Kofax components Development & .... (This job is for - Installation Jobs in FL Tampa Analyst - (in Tampa, FL)) Doc125871 Job 2210 Customer Suport Analyst-B Intermediate-SP Create date: 05-Oct-2018 Note: Contractor shall submit with its response a signed Resume Self-Certification Form (Exhibit B) to the Customer. Note: Online Submission Note: OIT is accepting ONE (1) candidate submission per vendor for this NEW position. Submission Deadline: 10/11/2018 12:00 PM CST Start Date: 10/22/2018 End Date: 6/.... (This job is for - InstallationTroubleshooting Jobs in FL Chipley Analyst - (in Chipley, FL)) (Analyst: Installation, Customer Service, Microsoft Office 365, CompTIA A+ Audio Visual Solutions Video in Tallahassee, FL)

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