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Jira Confluence SQL SDLC Analyst
(Jobs in Sunnyvale, CA)
 
Requirement id 73725
Job title Analyst
Job location in Sunnyvale, CA
Skills required Application Support Experience., Jira, Confluence, SQL SDLC
Open Date 25-Sep-2018
Close Date
Job type Contract to Hire
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
   Email Recruiter: coolsoft
Job Description Analyst: Application Support Experience., Jira, Confluence, SQL SDLC

Job Description :


Our team is looking for a systems analyst to assist users of the following applications: JIRA, Confluence, Sharepoint, and Slack. Users include product managers, software engineers, QA engineers, project managers, and marketing and business users working together on agile teams to build and support the Walmart eCommerce sites.


Responsibilities include:


• 3rd level support for user questions and requests for assistance with JIRA, Confluence, Sharepoint, and Slack. Requests include access, permissions, answering how-to questions, setting up new teams, and how to write queries and dashboards.

• Management of team support ticket queue and SLA tracking

• Onboarding new teams: creating JIRA projects, Confluence spaces, Sharepoint team sites • Creation and maintenance of how-to information for users

• Configuration of permissions, fields/workflows/screens, templates

· Application testing of plugins and upgrades

· Coordination of UAT with users for plugins/upgrades

• Work with users to understand their requirements and communicate the requirements to the JIRA Product Owner



Minimum Qualifications



Bachelors degree in Computer Science, Information Technology, or related Additional Preferred Qualifications

• 5 years application support experience

• JIRA, Confluence, and/or Sharepoint from a user perspective, or other web applications with ability to learn our applications quickly

• Knowledge of software development lifecycle or agile product development

• Excellent communication skills (written and verbal)

* Basic SQL queries (Oracle or SQL Server)

* Working knowledge of Linux and Windows

* Ability to analyze and monitor application / server logs
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 73725 while calling.
 
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(Analyst: Application Support Experience., Jira, Confluence, SQL SDLC in Sunnyvale, CA)
     
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