Jira Leadership Experience Communication Administrator (Jobs in Chicago, IL)   Requirement id 70148 Job title Administrator Job location in Chicago, IL Skills required Jira, Agile Experience, Data Analysis, Leadership Experience Communication Open Date 24-May-2018 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Administrator: Jira, Agile Experience, Data Analysis, Leadership Experience Communication Job Description : It is seeking a JIRA Administrator to maintain over 400 JIRA Projects for our client in Downtown Chicago. You will be handling migrations, work flows, dashboards, schemas, and changing views to modify, test, and document work flows Description: 1. Provide world-class Tier 2 and Administrator customer service / support that is comprehensive in nature from inception through closure in accordance with defined service-level agreements (SLAs) for JIRA and other supported applications and/or Add-ons/Plug Ins. 2. Resolves unresolved Tier 1 Support items primarily through research and analysis, troubleshooting and recreation of issues within the defined SLA. 3. Thoroughly and accurately documents details around the request and resolution in language that is digestible and readily understood by peers in the source system. This includes actions taken, next steps, follow-up, escalations and information communicated to the requester. 4. Liaise with Tier 1 Support, Tier 2 Support / Administrator and end-users (Technology, Business, Vendor) to resolve business issues. 5. Develops and maintains reference materials (procedures, FAQs, training, operating manuals, etc.) used for support of JIRA and the supported Add-ons/Plug Ins. 6. Ensure communications (verbal, written) are clear, concise and appropriate to the audience. 7. Escalate requests to the Business Owner / Administrator as appropriate. 8. Provide internal training on supported applications and processes to peers; this includes cross-training. Acts in the capacity of “train-the-trainer” to the Tier 1 Support team members. 9. Perform impact assessment for “new” and “change to” existing application functionality requests, including Add-ons/Plug Ins. 10. Perform defect validation and post-implementation validation. 11. Define, compile and report metrics. 12. Collaborate with stakeholders to understand request, assess impact, propose solutions, implement change and bring item to closure. Work constructively with all parties involved with the task execution and take prompt action to identify and address challenges/conflicts that may arise. 13. Respond to support inquiries with a sense of urgency. 14. Adhere to defined processes and procedures. 15. Be client focused, satisfaction oriented and inclusive. 16. Proactively communicates status/progress, challenges and escalations to management without prompting. 17. Uses problem solving, critical thinking skills and independent thinking to overcome challenges. 18. Adapts to cultural and organizational climates across global teams and partners with them on resolutions. 19. Perform ad-hoc requests as requested. Requirements: • Client service centric • Agile Experience • Analytical thinker that is expert at problem solving, conflict resolution, negotiation and decision making • Operates independently most of the time with minimal supervision • Performs data analysis / research and assesses impact (change impact). For example, workflow migration requests (boards, timelines, etc.) • Decomposes and translates requirements • Performs application and interface troubleshooting • Leadership • Proficient in JQL queries   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 70148 while calling.   Other jobs in IL: Chicago (77), Deerfield (7), Des Plaines (2), Downers Grove (7), Downtown Chicago (5), DT Chicago (2), Elk Grove (3), Elk Grove Village (24), Elkgrove Village (1), Evanston (1), Lake Forest (1), Lincolnshire (4), Northbrook (3), Oak Brook (5), Oakbrook (1), Oakbrook Terrace (5), Round Lake (3), Schaumburg (4), South Barrington (1), Springfield (2), Vernon Hills (6), Warrenville (7), Jira job openings in Chicago, IL Jobs List JIRA Developer-10415 - 72074 Create date: 17-Feb-2021 Candidate must be our W2 Employee. Client Company: US Cellular-Schaumburg-NOC Job Description: We are looking for creative, brilliant, passionate, enthusiastic and experienced Atlassian JIRA and Confluence Systems Administrator to join the team to design and deliver platform with a sharp customer focus. We are seeki.... (This job is for - Jira CI CD GitHub Jobs in IL Chicago Developer - (in Chicago, IL)) Application Administrator/Developer - 46854 Create date: 06-May-2019 Job Description : Application Administrator/Developer Contract Downtown Chicago, IL Our client, a Global Financial Services Institution, is looking for an Application Administrator/Developer to join their team. A Description: This is a position to support the Static Application Test.... (This job is for - CSV Jira UAT Jobs in IL Chicago Developer - (in Chicago, IL)) Digital Business Analyst - 42258 Create date: 16-Jan-2019 Candidate must be our own W2 Employee Job Description : The Business Analyst plays an integral role in the delivery of Northern Trusts key client portals and applications. As a member of the Product Development Agile Scrum team, the Business Analyst will collaborate closely with Product Owners and Product Managers to define and buil.... (This job is for - JiraEPIC Jobs in IL Chicago Analyst - (in Chicago, IL)) Atlassian Jira Administrator - 37424 Create date: 10-Aug-2018 Notes : MUST BE LOCAL! Face to face interview REQUIRED! Candidate must be our own W2 Employee We should take signed RTR form from candidate (Candidates RTR form should be only on the name of APEX Systems) We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens) JOB DESCRIPTION Jira Confluence Jobs in IL Chicago Administrator - (in Chicago, IL)) Jira Admin - 35384 Create date: 12-Jun-2018 Platform and Tools Engineering Organization has a charter to increase the development productivity and deliver world-class developer experience with services and tools across the company at scale. The team is working on building the next-generation Development Experience Platform with associated services and tools with on premise and cloud capabili.... (This job is for - Jira GIT Jenkins Jobs in IL Chicago Administrator - (in Chicago, IL))    Jira job openings in other states Jobs List DSS - Software Tester/QA Analyst 3 (748043) Create date: 01-Oct-2024 No of Submissions : 2 Start date : 10/21/2024 End Date : 09/30/2025 Submission deadline : 10/4/2024 Client Info : DSS Note: * Agency Interview Type : Web Cam Interview Only * Hybrid * Software Test Analyst 3 * Position is remote but may require tocom.... (This job is for - Jira SDLC Jobs in VA GllenAllen Analyst - (in Gllen Allen, VA)) Business Analyst - Senior - 135008 Create date: 12-Sep-2024 No of Submissions : 1 Start date : 11/1/2024 End Date : 11/1/2027 Submission deadline : 9/19/2024 3:00:00 PM Client Info : MDHS Note: * No max bill rate. * 100% Onsite, do NOT submit remote candidates. Description : MDHS is currently seeking a Seni.... (This job is for - Agile Jira Stakeholders Jobs in MS Jackson Analyst - (in Jackson, MS)) Quality Assurance Analyst/Tester, Jr-63036 Create date: 16-Jul-2024 No of Submissions :3 Start date : 07/29/2024 End Date :02/28/2025 Submission deadline :07/26/2024 Client Info :TN DHS Note: * Position Location : Remote Description : This posting is for a QA Analyst III. This position will support testing of modernization t.... (This job is for - Jira API Jobs in TN Nashville Analyst - (in Nashville, TN)) NCDIT - Applications System Analyst (735593) Create date: 18-Jun-2024 * Remote No of Submissions : 2 Start date :06/01/2024 End Date :10/29/2024 Submission deadline :06/20/2024 Client Info :NCDIT Note: * Webcam Interview Only Description : · The primary purpose of this position is to work in partnership with exte.... (This job is for - Jira Jobs in NC Raleigh Analyst - (in Raleigh, NC)) Azure DevOps Administrator - 130449 Create date: 13-May-2024 No of Submissions : 1 Start date : 5/27/2024 End date : September 30, 2024 Submission deadline : 5/15/2024 3:00:00 PM Client info : MDEK12 Note : * Onsite required Description : This position requires an Agile Proc.... (This job is for - Jira Jobs in MS Jackson Administrator - (in Jackson, MS))    Jira job openings in IL Jobs List Postgres Developer - 73439 Create date: 30-Mar-2021 Job Description: Remote need for a 3 month contract for a Postgres developer to help with conversion, testing, data synchronization and cutover of database objects + data from in house Oracle instance to Postgres on AWS for Healthcare client. Postgres (+ Oracle PL/SQL) SQL expert – script development, tuning, performance.... (This job is for - GIT Jira Jobs in IL Rosemont Developer - (in Rosemont, IL)) Junior PM - 45961 Create date: 12-Apr-2019 Candidate must be our own W2 Employee We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens Job Description : Accountabilities Project management specialist in software development organization with experience working in agile development environment. Accountabilities (but n.... (This job is for - Jira Jenkins DevOps Jobs in IL RollingMeadows Manager - (in Rolling Meadows, IL)) (Administrator: Jira, Agile Experience, Data Analysis, Leadership Experience Communication in Chicago, IL)

Featured Jobs Developer (Jobs in Atlanta, Georgia) Data Architect ETL Specialist (Jobs in Raleigh, North Carolina) SQL Architect (Jobs in Richmond, Virginia) Business Analyst Financial Analyst (Jobs in Fredericksburg, Virginia) Cyber Architect (Jobs in Columbia, South Carolina) VxRails Consultant (Jobs in Boise, Idaho) Project Manager Microsoft Manager (Jobs in Raleigh, North Carolina) Agile Jira UAT Manager (Jobs in Atlanta, Georgia) - - Analyst (Jobs in Portland, Oregon) HTMLCSSJavaScript Developer (Jobs in Lincoln, Nebraska)