LAN Troubleshooting Help Desk Technical Applications Information Technology Consultan   Requirement id 69482 Job title Consultant Job location in Lincoln, NE Skills required LAN, Troubleshooting, Help Desk, Technical Applications Information Techn Open Date 30-Apr-2018 Close Date Job type Contract Duration 3 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Consultant: LAN, Troubleshooting, Help Desk, Technical Applications Information Techn Start Date :06/04/2018 End Date :09/30/2018 Submission Deadline :05/08/2018 Client Info :NeOCIO Description : Requisition Name : Nebraska Army National Guard (NEARNG) IT HELP DESK COORDINATOR - 53300 This position receives, tracks, coordinates and resolves Information Technology data processing problems and user requirements for the Nebraska Army National Guard (NEARNG) within the GuardNet enclave of the Department of Defense Information Network (DoDIN). This position works within the Joint Force Headquarters (JFHQ) G6 Directorate of Information Management (DOIM). This work includes the management and resolution of issues related to organizationally owned printers, contracted printers, DISA enterprise email and mobile device management, diagnosis of hardware, software, and assisting the user in resolving the problem; completing documentation and referring more complex/technical problems to the G6 System Support Supervisor or other information technology staff (e.g., programmers, database analysts). This position supports all members of the NEARNG and Nebraska Military Department (NMD) for help desk support. This position works directly with G6 information technology staff to include Network Enterprise Center (NEC) staff and System Support Help Desk staff. This position also occasionally coordinates with RTI, Aviation and Recruiting & Retention IT staff on issue resolution. Mandatory Position Requirements Must be a U.S. Citizen (proof of citizenship required upon selection) Must provide information on the Resume of having a FAVORABLE SECRET-LEVEL INVESTIGATION. This is NOT the same as a SECRET Clearance. Inquiry will be made during the interview to confirm with Social Security Number. See Federal Screening section. Associate Degree in computer science or related field OR 3 years equivalent experience Minimum one year experience in providing help desk services or related IT customer services Initial Screening: If selected, the candidate must successfully pass a State of Nebraska-processed background investigation of education, Federal criminal record, eVerify, OIG-GSA, drug test and sex offender checks. Mandatory Position Requirements (continued) Federal Screening: It has been assessed that access to NEARNG system equipment REQUIRES a completed FAVORABLE SECRET-LEVEL INVESTIGATION. This is NOT the same as a SECRET Clearance. The candidate presented MUST have had a favorable SECRET level investigation completed within the past 9 years (as expiration occurs at 10 years). If a candidate has an existing or current SECRET investigation OR clearance the NEARNG Personnel Security Manager can check the validity of the investigation or clearance in JPAS (given the SSN of the candidate) prior to selection. Additional checks might be required by Federal personnel management prior to issue of contractor CAC card for system access. Per Appendix 10 of DoD 5200.2-R, IT-II individuals must pass a NACI to be appointed as an IAT-II administrator. Upon selection, the selected candidate also must sign an information non-disclosure agreement. Must meet DoD 8570.1 IA Workforce Baseline level IAT-II or higher (see attached DoD 8570.1 IA Workforce Table at end of position description). IAT-II certification requirements include one of the following: CompTIA Security+ce, CySA+, GICSP, GSEC, SSCP, CCNA-Security. All higher-level certifications cover IAT-II requirements (Example: CASP certified individual is certified at IAT-I through III). Proof of certification must be provided upon candidate selection. If candidate is not IAT-II compliant, the candidate has a 6 month period to become compliant. Demonstrate Knowledge of: operating systems and utilities, comp   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 69482 while calling.   Other jobs in NE: Lincoln (21), LAN job openings in Lincoln, NE Jobs List Network Engineer I - 55296 Create date: 30-Jun-2020 Start Date : 7/13/2020 End Date : 7/11/2021 Submission Deadline : 7/7/2020 Client Info: NeOCIO Note: **Please note that this is an on site support position and travel within the State of Nebraska will be required using a State vehicle.** Description : Under the d.... 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