LAN Troubleshooting Analyst (Jobs in Scottsdale, AZ)   Requirement id 64456 Job title Analyst Job location in Scottsdale, AZ Skills required Help Desk Analyst, LAN, Troubleshooting, Open Date 28-Sep-2017 Close Date Job type Contract Duration 18 Months Compensation DOE Status requirement --- Job interview type ---    Email Recruiter: coolsoft Job Description Analyst: Help Desk Analyst, LAN, Troubleshooting, Our client in Scottsdale, AZ has a contract opening for a Help Desk Analyst whose role will involve providing telephone-based technical support services via phone to employees, agents, and contractors. As an IT Service Desk Technician, you will follow documented call handling procedures to manage inbound contacts and document relevant information in a Service Management tool, while providing excellent customer service and technical support services. The ideal candidate will be good at multi-tasking in many different applications, and possess the ability to comfortably type while talking. He/she should be able to control a conversation while expressing appropriate empathy and energy directed towards providing a technical solution for the caller. Skills required include: Experience with a Service Management tool, such as HP Service Center or ServiceNow Experience using Remote Tools, such as GoToAssist or Citrix Experience troubleshooting network connectivity, including LAN, broadband and VPN, 802.11 wireless and cellular-based internet services (such as Verizon MiFi) Experience troubleshooting and using Windows based operating systems in a corporate environment Experience using and troubleshooting email applications, such as Outlook or Lotus Notes Experience using and supporting the use of smartphones for business, including the use of business email applications such as Good Mobile. Experience providing help desk type services in another large corporate environment, in support of both standard technologies such as desktop software and printing, as well as business applications for an insurance, financial, or related industry   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 64456 while calling.   Other jobs in AZ: Chandler (14), Phoenix (9), Scottsdale (1), Tempe (4),    Help Desk Analyst job openings in other states Jobs List Help Desk Analyst - 8585760 Create date: 09-Oct-2024 * Bill Rate: USD 34.00 Per Hour * Max Rate: USD 39.00 Per Hour No of Submissions : 1 start date : 10/28/2024 End date : 06/30/2025 submission deadline : 10/16/2024 client info : OIT Note: * Position Location: Remote * Candidate Must Be Local.... (This job is for - Jobs in CO Denver Analyst - (in Denver, CO)) DOT - Help Desk Analyst 1/HDA1 (748148) Create date: 30-Sep-2024 No of Submissions : 2 start date :11/04/2024 End date :06/30/2025 submission deadline : 10/03/2024 client info : DOT Note: * Help Desk Analyst (HDA1) * 100% On-site * OST AM: Gary Koppenhaver - gkoppenhaver@ostglobal.com .... (This job is for - ServiceNow Jobs in OH Columbus Analyst - (in Columbus, OH)) Help Desk Analyst I - Service Desk Create date: 12-Jun-2024 No of Submissions : 1 start date : 07/01/2024 End date :12/31/2025 submission deadline : 06/16/2024 client info : OYA Note: * Position Location: On Site * Candidate Must Be Local Description : The pri.... (This job is for - Troubleshoot Jobs in OR Salem Analyst - (in Salem, OR)) AGO - Help Desk Analyst 3 (731903) Create date: 19-Mar-2024 start date :04/01/2024 End date :06/30/2024 submission deadline : 03/22/2024 client info :AGO Description : Performs basic workstation troubleshooting and maintenance by collection of informationto respond and or resolve routine tier 1 & 2 problem.... (This job is for - Troubleshooting Jobs in OH Columbus Analyst - (in Columbus, OH)) GA DDS - Level 1 IT Help Desk Analyst - (730829) Create date: 15-Mar-2024 Onsite start date :04/15/2024 End date :06/30/2024 submission deadline : 03/20/2024 client info :DDS - IT Description : LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. Call Center envir.... (This job is for - MS Office Jobs in GA Conyers Analyst - (in Conyers, GA))     (Analyst: Help Desk Analyst, LAN, Troubleshooting, in Scottsdale, AZ)

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